Manager, Client Services

Manager, Client Services – Empower the Future of Travel with Blockskye

Blockskye is transforming corporate travel and entertainment with next-generation blockchain-powered booking, payment, and expense solutions. By connecting suppliers and corporate buyers through cutting-edge technology, we drive transparency, trust, and efficiency in travel management. Backed by industry-leading partners in booking technology, airlines, and innovative payment solutions, we are shaping the future of the industry.

This position is responsible for the overall client relationship between the client and Blockskye. As the Manager, Client Services , you will provide your clients with strategic oversight of their travel program, a clear understanding of their business needs and priorities, and identification of opportunities to achieve travel program cost savings. This role is accountable for client retention and revenue strategies and is ideal for candidates who are consultative, creative, and willing to learn and grow in a fast-paced, dynamic environment.

Responsibilities:

• Understand clients' business strategies through consistent review and discussion of press releases, annual reports, and similar sources
• Establish relationships with key decision-makers within the client base
• Build trusted, long-term relationships through consistent and timely communication with client stakeholders
• Proactively and independently drive results in organic growth and expansion opportunities
• Effectively use time management, organization, and prioritization skills to achieve intended results
• Listen beyond product need and identify opportunities for innovation and greater client loyalty
• Consistently apply critical thinking toward solutions that benefit both the client and Blockskye's financial initiatives
• Work closely with Blockskye finance and leadership teams to develop client revenue growth strategies
• Regularly review client contracts to ensure execution of all financial and operational requirements
• Use strategic insight and financial acumen to manage contract renewal processes
• Create and present travel program business reviews to client stakeholders

Requirements:

• College degree preferred, or relevant work experience
• 7+ years experience in strategic account management, sales, consulting, or related skills
• Demonstrated ability to build and maintain client relationships
• Strong organizational and leadership skills; ability to effectively work across teams to deliver shared goals
• Strong understanding of financial travel program drivers
• Excellent written and verbal communication skills
• Willingness to travel as needed (estimated 10–25%, but may vary)

Preferred Qualifications:

• Experience managing global client travel programs
• Contract negotiation skills

Why Join Us?

At Blockskye, we are redefining corporate travel and payment through blockchain technology. By joining our team, you’ll be part of an innovative, forward-thinking company that values collaboration, operational excellence, and transformational leadership.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Blockskye is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.