Manager, Clinic Network Operations

Manager, Clinic Network Operations - (CEO-26-0264)

Key Responsibilities

• Oversee the operations and performance of the clinic network, ensuring efficient service delivery, optimal resource utilization and inventory planning, and effective budgetary management
• Lead and support clinic management in manpower planning and scheduling, staff training and professional development, as well as performance management
• Act as a key communication link among patients, clinic staff, attending physicians and other stakeholders to ensure consistent patient experience, resolve operational issues and drive continuous improvement
• Ensure compliance with clinical governance, quality, patient safety, accreditation, and regulatory requirements across the clinic network and prepare for inspection
• Support the planning, setup, and operational readiness of new clinics, services, and community-based healthcare initiatives
• Drive operational projects and stakeholder collaboration to support the integration, growth, and sustainable development of the clinic network
• Undertake other duties and ad hoc projects as assigned by supervisor(s)

Job Requirements

• Holder of a Bachelor's Degree in Healthcare Management, Health Services Management, Business Administration, Nursing, or a related discipline
• Holder of a valid Registered / Enrolled Nurse Practising Certificate issued by the Nursing Council of Hong Kong
• At least 8 years' relevant experience in healthcare operations, ambulatory care, outpatient services, or clinic management, of which at least 3 years should be at managerial level
• Experience managing multiple clinical sites, clinics, or service units would be an advantage
• Excellent communication and interpersonal skills
• Strong operational management, problem-solving and stakeholder management skills
• Good command of both written and spoken English and Chinese
• Proficient in MS Office applications

Compensation and Employment Terms

We provide a unique employment experience for people seeking careers in hospital and healthcare industry, and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.

Application Closing Date

27 October 2026

Personal Information Collection Statement

Data collected will only be used for job application processing. Applicants not contacted by CUHK Medical Centre Limited within eight weeks from the application closing date may assume their applications unsuccessful. All personal data collected will be kept for a period of 12 months from the application closing date, and will be destroyed thereafter.