Manager

Manager – City Cave Float & Wellness Centre

Maitland, Sydney NSW

Full Time or Part Time (32–38 hours per week)

$65,000 – $75,000 + Super + Performance Incentives

Lead. Inspire. Grow. Make a Genuine Difference.

Are you an exceptional leader with a passion for people, retail sales and delivering outstanding customer experiences?

Do you love motivating a team, driving business growth and achieving exceptional results?

City Cave Float & Wellness Centre is seeking an enthusiastic, experienced and commercially minded Manager to lead our beautiful Maitland wellness centre.

This is an exciting opportunity to join one of Australia's fastest-growing health and wellness brands, where you'll play a pivotal role in inspiring your team, creating exceptional client experiences and driving the continued success of two thriving centres.

If you're a confident leader who enjoys leading from the front, exceeding sales targets and building a positive, high-performing culture, we'd love to hear from you.

Why You'll Love Working with Us:

• Join one of Australia's leading and fastest-growing wellness brands.
• Attractive salary package plus Super and performance incentives.
• Supportive leadership team and positive workplace culture.
• Ongoing training and professional development.
• Staff discounts on Float Therapy, Infrared Sauna and Massage services.
• Work in beautiful, modern wellness centres.
• Enjoy a rewarding career helping improve the health and wellbeing of your clients every day.

About the Role

As the Manager, you will oversee the daily operations of our Centre, while leading, inspiring and developing a high-performing team.

This is a hands-on leadership role where you'll be responsible for delivering exceptional customer service, driving retail sales, growing memberships and ensuring the centres consistently achieve and exceed business goals.

You will be passionate about creating an outstanding client experience while maintaining operational excellence and building a motivated team that loves coming to work.

About You

You are an energetic, motivated and commercially focused leader who enjoys working with people and leading successful teams.

To succeed in this role, you will have:

• Previous management or senior leadership experience.
• Outstanding customer service and communication skills.
• A proven track record in retail sales, achieving sales targets and growing business performance.
• Strong experience driving retail sales, memberships and service revenue.
• The ability to lead a team to consistently achieve and exceed KPIs and performance targets.
• Excellent organisational, planning and problem-solving skills.
• A proactive, positive and professional attitude.
• Strong attention to detail and time management skills.
• Confidence making decisions and leading by example.
• An interest in health and wellness is highly desirable (although not essential).

Key Responsibilities

• Lead the daily operations of our wellness centre.
• Deliver exceptional customer experiences at every touchpoint.
• Drive retail sales, memberships and business growth.
• Monitor, manage and consistently achieve or exceed sales KPIs and performance targets.

Why This Role?

This is far more than a management position – it's an opportunity to lead an incredible team, positively impact people's wellbeing and build a rewarding long-term career with one of Australia's most exciting wellness brands.

If you're passionate about leadership, customer service, retail sales and creating a positive team culture while delivering outstanding commercial results, we'd love to hear from you.

Apply today and become part of the City Cave family.

Please Note: Applicants must have unrestricted Australian working rights. Unfortunately, we are unable to consider overseas applicants or provide sponsorship for this position. Only shortlisted candidates will be contacted for an interview.

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