Manager

Admin Manager (Preferred Ex-Serviceman / Military Background)

Position Summary

The Admin Manager will be responsible for overseeing all administrative, facilities, security, transport, housekeeping, vendor management, asset management, and employee support services to ensure smooth day-to-day operations of the organization. Preference will be given to candidates from the Armed Forces, Paramilitary Forces, or other disciplined services due to their strong leadership, operational planning, and crisis management capabilities.

Key Responsibilities

Administration & Facilities

• • Manage office administration operations across all locations.
  • Ensure upkeep and maintenance of office infrastructure.
  • Oversee housekeeping, pantry, guest house, and reception services.
  • Manage office seating, space utilization, and facility improvements.
  • Coordinate preventive and corrective maintenance activities.

Security & Safety

• • Supervise physical security operations.
  • Manage security guards and access control systems.
  • Monitor CCTV surveillance and incident reporting.
  • Conduct emergency response drills and evacuation exercises.
  • Ensure compliance with fire safety and workplace safety regulations.

Vendor & Contract Management

• • Manage vendors for security, housekeeping, transport, maintenance, and facility services.
  • Negotiate contracts and service agreements.
  • Monitor SLAs and vendor performance.
  • Ensure timely renewals and cost optimization.

Asset & Inventory Management

• • Maintain records of office assets and consumables.
  • Conduct periodic audits and physical verification.
  • Manage procurement requests and inventory controls.

Transportation & Logistics

• • Manage company vehicles, driver schedules, and travel logistics.
  • Ensure vehicle maintenance, documentation, and compliance.

Compliance & Risk Management

• • Ensure adherence to company policies and statutory requirements.
  • Support audits including ISO, ISMS, SOC2, and client compliance requirements.
  • Maintain records, SOPs, and administrative documentation.

Team Management

• • Lead administration, security, housekeeping, and support staff.
  • Conduct training and performance monitoring.
  • Implement process improvements and cost-saving initiatives.

Desired Qualifications

• • Graduate in any discipline.
  • MBA / Facility Management certification preferred.
  • Ex-Army, Navy, Air Force, CAPF, CISF, BSF, CRPF, ITBP, or equivalent service background preferred.
  • 8-15 years of administrative, facilities, logistics, or operations experience.

Required Skills

• • Strong leadership and discipline.
  • Security and crisis management.
  • Vendor and contract management.
  • Budget planning and cost control.
  • Facilities and infrastructure management.
  • Incident management and investigation.
  • Excellent communication and stakeholder management.
  • MS Office and administrative reporting.

Preferred Experience

• • Managing offices with 300+ employees.
  • Corporate, IT/ITES, MNC, industrial, or campus administration.
  • Handling CCTV, access control, fire systems, and physical security.
  • Guest house and transport operations.
  • ISO 27001 / ISMS / SOC2 compliance support.

Key Performance Indicators (KPIs)

• • Facility uptime and maintenance compliance.
  • Security incidents and closure rate.
  • Vendor SLA adherence.
  • Cost optimization achieved.
  • Audit and compliance scores.
  • Employee satisfaction with administrative services.
  • Preventive maintenance completion percentage.

Reporting To

Head Administration / Director Administration / Chief of Staff

Team Managed

Administration Staff, Security Personnel, Housekeeping Team, Reception, Drivers, Facility Coordinators