manager

About the role

The Sales Manager is responsible for overseeing the overall operations and workflow of the Sales Department, including the management of key accounts, client relationships, sales targets, and the performance of Sales Representatives. The Sales Manager will serve as a primary point of contact for the company's key clients and major accounts, ensuring professional communication, proper coordination, timely response to client requirements, and successful delivery of sales commitments. The Sales Manager must closely coordinate with Technical Design, Engineering, Production, Purchasing, Warehouse, Logistics, Accounting/Finance, and other departments to ensure that client requirements are properly communicated and that orders are completed according to agreed specifications, quality standards, and timelines.

Key responsibilities

• Oversee the overall workflow and daily operations of the Sales Department
• Set sales targets, priorities, and performance expectations for Sales Representatives
• Monitor individual and team sales performance
• Manage and maintain strong relationships with the company's key accounts and major clients
• Act as the primary contact for important client concerns, negotiations, inquiries, and business discussions
• Handle client meetings, presentations, negotiations, and commercial discussions when necessary
• Coordinate closely with Technical Design, Engineering, Production, Purchasing, Warehouse, Logistics, and Accounting/Finance regarding specifications, schedules, materials, delivery, and billing
• Supervise, guide, and evaluate Sales Representatives and monitor their performance
• Prepare and monitor monthly, quarterly, and annual sales targets and analyze sales performance
• Monitor the progress of major client orders from initial inquiry through production and delivery

About you

• Bachelor's degree in Business Administration, Marketing, Management, Sales, or a related field
• Proven experience in Sales Management, Key Account Management, Business Development, or a related position
• Strong leadership and team management skills
• Excellent communication, negotiation, and client relationship skills
• Strong organizational and problem-solving abilities
• Able to manage multiple clients, projects, and deadlines simultaneously
• Proficient in Microsoft Office, Google Workspace, and sales reporting tools
• Willing to coordinate closely with different departments and work in a fast-paced manufacturing environment