Manager

Job Summary

Operations Manager - Bangalore

Location: Bangalore

Responsibilities

• Own end-to-end operations which include infrastructure, people and processes.
• Drive key operational and customer service metrics consistently.
• Cost, quality and efficiency management to achieve operations SLAs.
• Responsible for handling the workforce and creating, reviewing analyzing reports on operations.
• Ensure the dispatch of FV on time
• Ensure the system and ops level guidelines strictly adhere in the respective facilities.
• Ensure all the assets are in place and in good working condition for the smooth operations.

Requirements

• 4-8 years of overall experience
• 2-4 years of team handling experience
• Graduate or Postgraduate.
• Data-Driven: Innate sense towards data strong grip over operations metrics.
• Experience in process improvement and lean techniques
• Project management: Should have managed a medium size and layered team.
• Ability to multitask while working in a highly charged environment
• View and understand the PnL of business
• People management: Ability to handle workforce in an effective way and specify tasks and effective utilization of the available resource

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