Manager

Job Summary

The Manager - Tax is responsible for overseeing the delivery of UK individual tax compliance and advisory services while guiding and supporting team members, managing client relationships and communicating with them for governance calls. This role ensures timely preparation of reports, coordination with UK partners and clients, and proactive research on evolving UK tax legislation. The position requires strong leadership, technical expertise, and the ability to manage complex client matters while maintaining high service quality.

Responsibilities

• Overseeing the preparation of tax reports, schedules, and supporting documents to be delivered to clients and stakeholders.
• Ensuring accuracy, completeness, and adherence to compliance standards across all deliverables.
• Communicating with HMRC on behalf of clients through both oral and written correspondence.
• Managing client appeals, responding to HMRC inquiries, and resolving tax-related issues effectively and professionally.
• Acting as the primary point of contact between internal teams, UK partners, and clients.
• Coordinating regularly to bridge information gaps, clarify technical issues, and ensure smooth project execution.
• Maintaining strong client relationships through proactive communication and timely updates.
• Researching, analysing, and interpreting evolving UK tax legislation, HMRC guidance, and case law.
• Providing insights to the team and implementing changes into compliance and advisory processes.
• Preparing technical summaries and sharing updates to enhance team knowledge.
• Leading a team of tax executives and analysts, providing guidance, training, and performance feedback.
• Reviewing work completed by team members and ensuring alignment with quality and compliance standards.
• Monitoring workflow and delegating tasks to ensure timely completion of client engagements.
• Allocation of work and overseeing timely completion of same.
• Ensuring accuracy and consistency in all client deliverables through review and feedback mechanisms.
• Identifying opportunities to improve internal processes, documentation standards, and team efficiency.
• Supporting implementation of best practices and contributing to overall service excellence.
• Staying updated with UK tax industry trends, regulatory changes, and HMRC updates.
• Sharing relevant insights with the team and ensuring their application in daily operations.
• Customer - Customer Satisfaction, Associate Retention and Attraction
• Financial - Reduced cost-to-serve/optimization, Profitability improvement
• Operational - Defined Structure, Improved Employee Value Proposition
• People - Higher associate engagement, lower attrition

Qualifications

• Bachelor's degree in Commerce, Accounting, Finance, or related field
• 8+ years of experience

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