Manager

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

What You'll Do

Security Strategy & Governance

• Develop and implement regional security strategies, standards, and procedures aligned with corporate objectives.
• Establish and maintain security policies, guidelines, and governance frameworks.
• Conduct regular security risk assessments and recommend mitigation measures.
• Ensure compliance with local regulations, corporate policies, and industry best practices.

Physical Security Management

• Oversee physical security operations across offices and critical facilities for all offices.
• Manage access control systems, CCTV, intrusion detection systems, visitor management, and security technologies.
• Lead security design reviews for new offices, relocations, and facility upgrades.
• Conduct security audits and vulnerability assessments.

Crisis Management & Business Continuity

• Develop and maintain crisis management and emergency response plans.
• Lead regional incident response and coordinate investigations involving security breaches, workplace violence, theft, fraud, and other security-related incidents.
• Support business continuity planning and disaster recovery initiatives.
• Coordinate emergency exercises, drills, and crisis simulations.

Regional Security Operations

• Manage security service providers and guard force operations for all offices.
• Establish security performance metrics and monitor service delivery.
• Ensure effective incident reporting, escalation, and corrective action processes.
• Provide security support for business travel and high-risk operations.

Investigations & Risk Management

• Conduct or oversee internal investigations relating to security incidents and policy violations.
• Monitor geopolitical, crime, and emerging security risks affecting regional operations.
• Provide risk intelligence and security advisories to senior management.
• Develop mitigation strategies for identified threats.

Stakeholder Management

• Partner with Facilities, People & Culture, Legal, Compliance, and business leaders on security matters.
• Build and maintain relationships with law enforcement agencies, government authorities, landlords, and external security partners.
• Provide security awareness training and guidance to employees and management.

Budget & Vendor Management

• Manage regional security budgets and ensure cost-effective deployment of resources.
• Lead procurement and management of security systems, equipment, and service providers.
• Review vendor performance and negotiate contracts where appropriate.

What We're Looking For

Education

• Bachelor's Degree in Security Management, Business Administration, Criminal Justice, Risk Management, or a related discipline.
• Professional security certifications such as CPP, PSP, PCI, CISM, CISSP, CBCP, or equivalent are preferred.

Experience

• Minimum 8 years of progressive security management experience, including at least 5 years managing security programs across multiple APAC countries.
• Proven experience in corporate security, facilities security, risk management, crisis management, and investigations.
• Experience managing security operations in a multinational corporate environment.
• Strong understanding of security regulations, cultural considerations, and operational challenges across APAC markets.
• Experience managing security vendors, contracts, and budgets.

Knowledge & Skills

• Strong leadership and stakeholder management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Experience with access control, CCTV, visitor management, and security technologies.
• Knowledge of business continuity planning and emergency response.
• Strong communication and presentation skills.
• Ability to travel regional offices as required.
• Proficiency in Microsoft Office and security management systems.

Preferred Qualifications

• Experience supporting technology, financial services, telecommunications, data centre, or professional services environments.
• Experience in executive protection and travel risk management.
• Familiarity with ISO 31000, ISO 22301, and security risk management frameworks.