S
Saaki Argus And Averil Consulting
Manager
Skills
AIProcess Improvement
1 month ago
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Important information
Contract type:
Permanent
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
8 September 2026
What they need
Key Responsibilities:
- Lead and manage the team, ensuring SLA, productivity and quality targets are met.
- Manage MIS, reporting and operational dashboards and provide business insights.
- Identify process gaps and drive process improvements and SOP standardisation.
- Act as the business SPOC for system upgrades and enhancements.
- Drive automation, RPA or AI-led process improvement initiatives.
- Develop team capabilities and take on larger team responsibilities as the function scales.
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