Extramarks Education
Manager
Skills
1 month ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Location:
Ahmedabad, Gujarat, India
Work mode:
Onsite
Published on:
16 September 2026
What they need
Key Responsibilities:
Customer Onboarding & Adoption Ensure smooth onboarding of schools, driving early engagement with company products
Customer Engagement Strategy – Design and execute engagement programs to enhance teacher usage and satisfaction.
CSAT & Feedback Management – Measure, analyze, and improve CSAT by addressing pain points and optimizing user experience.
Proactive Customer Support – Identify adoption challenges and provide proactive solutions to improve product usage.
Data-Driven Adoption Growth – Track usage patterns, identify low-adoption schools, and implement targeted intervention plans.
Customer Advocacy & Retention – Build strong relationships with key stakeholders (principals, teachers) to drive long-term retention.
Collaboration with Internal Teams – Work with Sales, Product, and Training teams to align customer success strategies with business goals.
Process Optimization & Best Practices – Develop frameworks for ongoing adoption, engagement, and escalation management.
Other offers great for you!
These companies are also looking for great profiles
Achil
Manager / Senior Manager Audit Financier H/F – Lille (59)
Permanent contract
Lille, France
Onsite
16 hours ago
Quick apply
Achil
Manager / Senior Manager Audit Financier H/F – Bordeaux (33)
Permanent contract
Bordeaux, France
Onsite
16 hours ago
Quick apply
Achil
Manager / Chef de mission H/F
Permanent contract
13590 Meyreuil, France
Onsite
16 hours ago
Quick apply