Manager

POSITION SUMMARY

This position directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security at all times. Recruits staff and oversees the training of Sandwich Artists. Exceptional customer service is a major component of this position.

DUTIES AND RESPONSIBILITIES

• Performs all tasks and responsibilities of a Sandwich Artist and Assistant Manager as outlined in their respective job descriptions.
• Provides leadership to staff of assigned stores to ensure compliance with standards as set in the Operations Manual, Policy and Procedure book, and applicable government regulations.
• Maintains in-store paperwork as outlined in the Operations Manual and Policy and Procedure book.
• Communicates all necessary information to staff to include but not limited to changes of food preparations, formulas, standards, etc.
• Ensures that all local and national health and food safety codes are maintained, and company safety and security policies are followed.
• Ensures that store health and safety inspections are passed on a consistent basis.
• Recruits, rewards, demote, promote, and terminate staff when necessary.
• Identifies and contacts prospective customers to promote sales.
• Performs all Manager duties and responsibilities as outlined in the Policy and Procedure book.
• Performs bank deposits Monday through Friday or as otherwise directed.
• Contacts the store one-half hour before the store is due to open during the weekend days that management personnel are not scheduled.

KNOWLEDGE AND ABILITES

• High school graduate or equivalent (GED) required.
• Ability to understand and implement written and verbal instructions.
• Must be able to operate a computerized Point of Sales system/cash register.
• Minimum of two (2) years in a QSR operation, preferably with supervisory and training experience.
• Must have excellent communication skills.
• Ability to deal with all levels of employees and all situations with customers.
• Computer knowledge.
• Maintain a valid driver’s license and vehicle with insurance.

PHYSICAL DEMANDS

• Must be able to work in any area of the restaurant.
• Ability to work in confined spaces.
• Bending/twisting and reaching.
• Lifting and carrying 50 pounds or less.
• Sitting, standing, walking, climbing, and stooping.
• Talking and hearing; use of the telephone.

INDMANAGE