Manager

Nestled within the stunning surroundings of Galloway Forest Park, the Ken Bridge Hotel is a welcoming country hotel renowned for its comfortable accommodation, quality food, warm hospitality and exceptional customer service. We are seeking an enthusiastic and hands-on Manager to lead our operations and enhance the guest experience in one of Scotland's most beautiful rural destinations.

The Opportunity

This is an exciting lifestyle and career opportunity for an experienced hospitality manager looking to take responsibility for the day-to-day management of a successful country hotel. You will oversee all aspects of hotel operations, ensuring excellent service standards, strong financial performance and a welcoming atmosphere for guests, visitors and staff alike.

Key Responsibilities

• Manage the daily operation of the hotel, bar, restaurant and accommodation.
• Ensure the highest standards of cleanliness, presentation and guest service throughout the property.
• Monitor guest satisfaction and respond professionally to feedback and reviews.
• Maintain compliance with all health, safety, licensing and food hygiene regulations.

Food & Beverage

• Oversee restaurant and bar operations.
• Assist with menu development and promotional activities.
• Maintain high standards of food quality, service and profitability.
• Manage stock control, purchasing and supplier relationships.

Accommodation Management

• Oversee reservations, room allocations and housekeeping standards.
• Ensure all guest rooms and public areas are maintained to a high standard.
• Coordinate maintenance and repairs as required.

Team Leadership

• Recruit, train, motivate and supervise hotel staff.
• Create a positive and professional working environment.
• Manage rotas, payroll information and staffing requirements.
• Lead by example with a hands-on approach to customer service.

Desirable

• Experience managing a rural hotel or tourism business.
• Food and beverage management experience.
• Knowledge of booking and property management systems.
• Understanding of local tourism and leisure markets.
• On-site accommodation provided.
• Staff meals while on duty.
• Opportunity to live and work within the spectacular surroundings of Galloway Forest Park.

Pay: From £35,000.00 per year

Work Location: In person