manager

Job Summary

Manage daily restaurant operations to ensure compliance with standards, lead team development, enhance service and food quality, and maintain strong customer relationships in an upscale dining environment.

Responsibilities

Manage and oversee daily restaurant operations to ensure compliance with operational standards and procedures

Plan and control staffing levels to meet business demands efficiently

Develop team capabilities through training, coaching, and mentoring with ongoing engagement

Analyze service quality audit reports to identify improvement areas and implement action plans for service and food quality enhancement

Address customer requests and feedback promptly to maintain high satisfaction levels

Collaborate with the Chef to ensure consistent food quality standards

Drive continuous service and process improvements to deliver excellent customer experiences

Foster strong interpersonal relationships within the team to promote collaboration and a positive work environment

Preferred competencies and qualifications

Experience working in premium restaurants is an advantage

Minimum 5 years of experience in Food & Beverage Service, preferably in upscale dining, fine-dining restaurants

Proven track record in restaurant operations, sales and revenue growth, customer relationship management, marketing and promotional execution, and achieving business and financial goals

Proficiency in written and conversational Chinese to comprehend menus and communicate with English & Hindi-speaking customers, partners, and associates.

About Shahi Rang Mahal

Located at Robertson Quay, Shahi Rang Mahal is a premier dining destination offering an authentic culinary journey through traditional Turkish cuisine and rich North Indian heritage. From classic Turkish pide and succulent kebabs to aromatic Indian curries and tandoori specialties, every dish is crafted with quality ingredients, time-honoured recipes, and meticulous care.

Dedicated to excellence in F&B, we bring together bold flavors, warm hospitality, and a refined dining experience in the heart of Singapore. We pride ourselves on cultivating a professional, dynamic, and supportive working environment where team members are empowered to grow, excel, and uphold standard-setting operational quality.