manager

Job Summary

Back Bay Social is seeking an experienced, energetic, and guest-focused Restaurant Manager to oversee daily restaurant operations and support a high-performing hospitality team. The ideal candidate will have strong leadership skills, excellent communication abilities, and a commitment to maintaining efficient operations, quality service, and a welcoming dining environment.

Key Responsibilities

• Oversee daily restaurant operations and service activities
• Lead, support, and motivate front-of-house and restaurant team members
• Maintain high standards of guest service, food quality, and restaurant presentation
• Assist with employee scheduling, shift assignments, and staffing needs
• Train, coach, and develop team members on restaurant policies and service standards
• Monitor guest satisfaction and respond to questions or concerns professionally
• Coordinate communication between front-of-house and kitchen teams
• Oversee POS operations, cash handling, and payment procedures
• Monitor food, beverage, and restaurant supply inventory
• Assist with ordering, receiving, storage, and inventory organization
• Ensure dining areas, service stations, and restaurant facilities remain clean and organized
• Follow food safety, sanitation, workplace safety, and company procedures
• Support opening, closing, and shift-change procedures
• Help monitor labor, sales, and operational goals
• Support busy service periods, special events, and restaurant promotions
• Identify operational issues and work with management to implement improvements
• Perform additional management duties assigned by restaurant leadership

Requirements

• Previous restaurant management or supervisory experience preferred
• Strong leadership, communication, and team-management skills
• Excellent guest-service and problem-solving abilities
• Ability to work effectively in a fast-paced restaurant environment
• Knowledge of restaurant operations, food safety, and sanitation procedures
• Experience with POS systems and cash-handling procedures
• Strong organizational skills and attention to detail
• Ability to train, coach, and motivate team members
• Reliable, professional, and accountable work ethic
• Flexible availability, including evenings, weekends, and holidays
• Ability to stand and remain active for extended periods during restaurant operations

Benefits

• Competitive salary
• Flexible scheduling options
• Paid training and professional development
• Employee dining or discount opportunities may be available
• Paid time off may be available
• Health and wellness benefits may be available
• Opportunities for career growth and advancement
• Supportive and team-oriented work environment

About the Company

Back Bay Social is focused on creating a welcoming restaurant and social dining experience through quality food, beverages, attentive hospitality, and an energetic atmosphere. The team values teamwork, professionalism, consistency, and providing every guest with a positive dining experience.

Pay: $25.00 - $30.00 per hour

Expected hours: 36.0 per week

Work Location: In person