Manager

Job Posting: General Manager - Soar n Bounce Trampoline & Adventure Park

Location: Kalamazoo, MI

We’re looking for an experienced General Manager to join our team and help make our trampoline park the go-to destination for family fun and adventure!

Responsibilities:

• Operations Management: Oversee the daily operations of the trampoline park, ensuring a safe, fun, and memorable experience for guests of all ages.
• Staff Supervision: Lead, train, and inspire a team of employees, creating a positive, kid-friendly atmosphere where everyone feels welcome.
• Scheduling: Manage staff & event scheduling to maintain optimal staffing levels and efficient operations.
• Money Management: Oversee cash flow, budgeting, ordering supplies, ensuring timely bill payments and responsible money handling practices.
• Guest Services: Provide excellent customer service and engage with guests, especially kids, ensuring they have a positive and safe experience.
• Safety & Compliance: Maintain a safe environment by enforcing all safety protocols and ensuring the park is compliant with all health and safety regulations.
• Administrative Tasks: Handle contracts with vendors, manage inventory, and order supplies as needed.

Qualifications:

• Availability: Hours are flexible - however weekend availability is required*
• Management Experience Required: Proven experience in a management role, preferably in hospitality, entertainment, or recreational settings.
• Good with Kids: Must have a passion for working with kids and creating a family-friendly environment.
• Strong Organizational Skills: Ability to handle multiple responsibilities, prioritize tasks, and solve problems on the spot.
• Financial Acumen: Skilled in budgeting, financial management, and basic accounting.

Additional Qualifications:

• Multilingual Abilities: Proficiency in another language is a plus, as we serve a diverse community of families.
• Marketing Experience: Familiarity with social media and event promotion to help grow our customer base and enhance guest engagement.
• First Aid & CPR Certification: Training in first aid and CPR is advantageous to help ensure guest and staff safety.

Why Join Us?

This is an exciting opportunity to be part of a fun and dynamic team that brings joy to families every day. If you’re passionate about customer service and have the management skills to keep our park running smoothly, we’d love to hear from you!

Apply Today!

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person