Manager

We are seeking an experienced and dynamic Restaurant Manager to oversee day-to-day front-of-house and kitchen operations, ensure exceptional customer satisfaction, and drive operational efficiency and revenue growth.

Responsibilities

Oversee daily restaurant operations to maintain high standards of food quality, hygiene, and customer service that enhance guest satisfaction

Lead, mentor, and manage floor and kitchen staff by creating schedules, monitoring performance, and delivering targeted training to improve team effectiveness

Monitor inventory levels, order supplies timely, manage supplier relationships, and control food and operational costs to optimize profitability

Handle guest reservations, respond to inquiries, accommodate special dietary requests, and resolve customer feedback professionally to uphold service excellence

Implement promotional strategies, seasonal menus, and marketing initiatives that increase customer engagement and drive revenue growth

Ensure strict compliance with Singapore SFA food safety regulations, NEA guidelines, and workplace safety standards to maintain a safe environment

Prepare regular operational reports including profit and loss monitoring and labor cost management to support informed business decisions

Preferred competencies and qualifications

Bachelor's degree or Diploma in Culinary Arts, Business Administration, or a related field

Minimum 3–5 years of supervisory or management experience in the Food & Beverage / Restaurant industry

Strong leadership, communication, and interpersonal skills demonstrated through managing diverse teams and customer interactions

Proficient in restaurant POS systems, stock inventory software, and scheduling tools to streamline operations

Ability to work effectively in a fast-paced environment including weekends, public holidays, and shift duties

George Town Tze Char and Craft Beer, founded in 1986, is a family-owned restaurant with a rich history spanning three generations. Our journey began as a humble tze char stall, Kee Hock Seafood, at 165 Bukit Merah Central, established by Goh Thian Lye. Today, the restaurant is led by a father-son team, Charles and Gerrard, who continue the legacy by serving authentic Malaysian stir-fry dishes paired with a selection of 35 different beers. We remain committed to providing quality food and a memorable dining experience for our customers. If you are looking for a Chinese and seafood restaurant, beer, chilli crab, Zi Char and more then look no further! For amazing flavours come down today we are located in Boat Quay