Manager

Cascade Skating culture is one of Family and Inclusion. Teamwork and Customer Service is what makes us successful, and we are looking for customer-focused individuals to join our team. We are looking for a Cascade Manager to provide support for our Business Units and Leadership Team.

Responsibilities:

• Maintain high production, productivity, quality, and customer service.
• Control operational cost and identify measures to cut waste.
• Oversea Operation and Food Prepping
• Demonstrates excellent customer service, communication, and time management skills.
• Hire, Train, Dismiss current and new staff members.
• Assist team members as needed.
• Enforce company policy and rules.
• Report and handle all customer and staff complaints.
• Monitor staff and customer actions.
• Maintain clean facility.
• Assist with Sales and Marketing.
• Inventory management & Purchasing
• Email detailed daily report
• File, Complete incident reports
• Any assignments given by Senior management and Vice President

Requirements:

• 2-4 years minimum experience in hospitality manager, or similar roles.
• 1-2 years minimum experience using Microsoft Office; strong Word, Excel, PowerPoint, and Access skills.
• Strong leadership, motivational, and people skills
• Strong communication skills written and verbal.
• Cash handling and retail transaction experience a strong plus.
• Ability to multi-task and prioritize activities.
• An outgoing professional presence that can deal with customers and employees on all levels.
• Proven problem-solving ability.

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Experience:

• Customer service: 2 years (Required)
• hospitality manager: 2 years (Required)

Work Location: In person