MANAGER

Job Summary

Responsible for managing daily business operations, developing strategies to increase revenue and expand the customer base, and supervising staff to achieve business objectives. Ensure high standards of customer service, effective staff management, compliance with company policies, and overall operational efficiency.

Responsibilities

Develop and implement business strategies to attract new customers, increase customer traffic, and improve business profitability.

Lead, train, motivate, and supervise staff to achieve sales targets and maintain service standards.

Monitor sales performance and implement appropriate measures to improve revenue and customer retention.

Ensure excellent customer service and handle customer feedback and complaints professionally.

Oversee administrative duties and ensure compliance with company policies and applicable regulations.

Maintain the premises in a clean, organized, and presentable condition to enhance customer experience.

Conduct staff performance evaluations, identify training needs, and support employee development.

Coordinate staff schedules, allocate duties, and manage manpower resources effectively.

Monitor daily operations and resolve operational issues to ensure smooth business activities.

Review operating expenses, inventory, and resource utilization to support cost control and profitability.

Coordinate with management and relevant departments to implement operational improvements and achieve business goals.