MANAGER

Job Summary

Join Red Chamber Entertainment Pte Ltd as a Restaurant Waiter/Waitress, delivering excellent customer service by managing orders, serving food and drinks, and maintaining a clean, organized dining environment in a fast-paced setting.

Responsibilities

Greet and escort customers to their tables to ensure a welcoming experience

Present menus and provide detailed information about portions, ingredients, and potential food allergies

Prepare tables by setting up linens, flatware, and glasses for service readiness

Offer menu recommendations and up-sell additional products when appropriate to enhance customer satisfaction

Take accurate food and drink orders using POS ordering software and order slips

Communicate order details clearly to Kitchen Staff to ensure timely preparation

Serve food and drink orders promptly and courteously

Inspect dishes and kitchenware for cleanliness and presentation, reporting any issues immediately

Arrange table settings and maintain a tidy dining area throughout service

Deliver checks and collect bill payments efficiently

Clear dirty plates, glasses, and flatware from tables and transport them to the kitchen for cleaning

Collaborate with bar and restaurant staff to review daily specials, menu changes, and service specifications for reservations

Follow all relevant health department regulations to maintain safety and hygiene standards

Provide excellent customer service by attentively responding to guest needs and inquiries

Demonstrate hands-on experience with cash registers and ordering systems such as Revel POS or Toast POS

Apply basic math skills to handle transactions accurately

Exhibit attentiveness and patience when interacting with customers

Use strong organizational and multitasking skills to perform effectively in a fast-paced environment

Practice active listening and communicate effectively with team members and customers

Foster team spirit by cooperating and supporting colleagues

Preferred competencies and qualifications

Team player attitude to contribute positively to the work environment

Good learning attitude to adapt and grow within the role