Manager- Commercial Planning

Job Profile

The pricing team is one of the four pillars of the Commercial Revenue office in Zalora. As the pricing team, we optimize profit and increase conversion rates with the goal of providing the best value for our customers.

The Commercial Revenue office comprises four teams - Pricing, PMO, Merchandising, and Analytics. We consider the product, customer and tech platform as constraints and aim to use all the levers at our disposal (price, campaign, search, sorting, and processes around them) to get the best possible performance (read Sales and Profit) out of them.

Role Purpose:

Drive category and brand performance through data-driven pricing strategies, inventory management, and close collaboration with relevant teams.

Responsibilities:

• Monitor and analyze category and brand performance on a weekly basis to identify opportunities and mitigate risks, developing targeted action plans accordingly.
• Oversee inventory risk management to ensure optimal stock levels and minimize potential losses.
• Develop and implement pricing strategies to maximize revenue, margin, and sell-through, providing data-driven insights and recommendations aligned with business objectives.
• Prepare and present pricing memos, performance reports, and actionable recommendations to key stakeholders.
• Collaborate closely with the merchandising team to jointly manage category performance, formulate action plans, and conduct regular performance reviews.
• Represent the Revenue Pricing function in inventory planning and forecasting discussions with the planning team for the assigned category.
• Support pricing operational tasks by ensuring timely and accurate price execution, coordinating deliverables across relevant teams.
• Continuously monitor the effectiveness of pricing strategies, making necessary adjustments to optimize performance.
• Work closely with internal and external stakeholders to ensure clear and effective project communication and coordination.
• Evaluate and enhance existing processes, driving improvements, standardization, and best practices.
• Participate in ad hoc projects and assignments as required.

Requirements:

• Bachelor’s degree in Business, Economics, Mathematics, Engineering, or a related field.
• Strong proficiency in mathematics, with demonstrated ability to apply complex formulas and quantitative analysis.
• Analytical experience at least 6 years within an eCommerce retailer—particularly in business or financial planning/analysis, or a buying function—is highly preferred.
• Demonstrated passion for and experience in the fashion industry.
• Strong analytical skills with the ability to distill complex data into clear, actionable insights and recommendations.
• Results-oriented with exceptional attention to detail.
• Excellent communication skills, with the ability to engage effectively and transparently across all organizational levels.
• Proactive, improvement-driven mindset with a strong sense of initiative.
• Self-motivated, quick to learn, and able to excel in a fast-paced, dynamic environment.
• Proficient in data visualization and analytics tools such as Looker, Tableau, and Python.
• Solid proficiency in Microsoft Excel, with experience using Pivot Tables, VLOOKUP, and complex calculations.

The ZALORA Story

Founded in 2012, ZALORA is Asia's online fashion destination, operating in Singapore, Indonesia, Malaysia, the Philippines, and Hong Kong. As part of the Global Fashion Group, a world leader in online fashion for emerging markets, ZALORA provides an extensive selection of international and local brands. Our offerings span apparel, shoes, accessories, and beauty categories for both men and women. We enhance the online shopping experience with features like up to 30-day free returns, speedy deliveries (as fast as 3 hours), free delivery over a certain spend, and multiple payment methods, making ZALORA the ultimate online destination for endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.