Manager - Compliance

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE
Manager - Compliance | MAF Entertainment | Risk Management

ROLE SUMMARY
Compliance Manager – Investigations: Leads internal investigations into legal, ethical, and policy violations across MAF Entertainment and MAF Lifestyle, while supporting compliance through risk assessments, monitoring, and employee training.

ROLE PROFILE

• Lead and conduct end-to-end investigations into ethics, compliance, policy, and legal violations across the organization.
• Prepare investigation plans, gather evidence, conduct interviews, and produce objective investigation reports with recommendations.
• Manage case tracking, ensure timely closure, and coordinate with HR, Legal, Operations, and external authorities when required.
• Recommend disciplinary actions, corrective measures, and coaching interventions based on investigation outcomes.
• Monitor corrective action implementation, identify root causes, and drive improvements to policies, processes, and controls.
• Support digitalization and automation of investigation records, evidence management, reporting, and compliance workflows.
• Prepare compliance reports, trend analyses, and governance updates to help leadership mitigate risks and strengthen ethical culture.
• Support compliance programs through policy development, risk assessments, monitoring activities, audits, and employee training initiatives.

REQUIREMENTS

• Bachelor’s degree in Law, Business Administration, Risk Management, Criminology, or a related field; professional compliance, audit, fraud, or risk certifications are preferred.
• 5–8 years of experience in Compliance, Investigations, Ethics, Risk Management, Internal Controls, Audit, or Governance, with managerial experience preferred.
• Strong knowledge of investigations, ethics hotline case management, compliance risk assessments, and mitigation planning.
• Experience in stakeholder management, compliance reporting, dashboards, automation tools, and analytics.
• Strong understanding of labor laws, investigation frameworks, and regulatory compliance requirements.
• High integrity, ethical judgment, attention to detail, problem-solving abilities, and the capability to manage confidential matters and build trust across all organizational levels.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.