Manager, Congress Strategy & Orchestration (CS&O)

The Manager, Congress Strategy & Orchestration (CS&O) is a headquarters-based role responsible for supporting the orchestration and execution of congress strategy for key U.S. congresses and promoted brands.

The role supports the “One Client” congress vision and partners with CS&O leadership and key stakeholders, including Marketing Strategy, Congress Management and Relationship (CMAR), agency partners, Medical Affairs, Legal, Regulatory and Compliance. The Manager helps integrate functional strategies into cohesive cross-functional plans for assigned Tier 1 and/or selected Tier 2 congresses.

The Manager also supports the development and delivery of commercial congress objectives, plans and budgets, while helping capture metrics, customer feedback, innovative ideas and best practices that can be shared across the CS&O team.

Major Accountabilities:

• Support CS&O leadership and key stakeholders in executing a unified “One Client” congress vision.
• Coordinate with Marketing Strategy, CMAR, Medical Affairs, agency partners and other stakeholders to integrate functional strategies into comprehensive cross-functional congress plans.
• Assist with the development of commercial congress objectives, strategy, execution plans and budgets for assigned congresses.
• Support congress planning and execution activities, ensuring deliverables remain aligned with agreed objectives, timelines, budgets and strategy.
• Support the capture and consolidation of congress metrics and customer feedback for dashboards, reports and post-congress learning.
• Contribute to the congress steering committee model and support strong preparation, follow-through and executional excellence.
• Identify, integrate and share innovative ideas and best practices with CS&O leadership and key stakeholders.
• Communicate resource and investment requirements, risks and key decisions for assigned commercial congress activities and projects.
• Collaborate closely with Legal, Regulatory and Compliance to help ensure programs and activities are compliant and successfully executed.
• Manage multiple priorities and deadlines while maintaining strong coordination across internal teams and external partners.

Minimum Requirements:

• Bachelor's degree in a related field; MBA or advanced degree is desirable.
• Minimum of 2 years of congress strategy, execution and management experience; pharmaceutical/healthcare industry and U.S. market experience required
• Marketing experience in a pharmaceutical/healthcare regulated industry is required
• Demonstrated ability to plan and deliver outcomes in a cross-functional environment.
• Ability to manage multiple tasks, priorities and deadlines.
• Excellent written and verbal English communication skills; additional languages are desirable.
• Ability to travel approximately 20%, predominantly within the United States.

Key Competencies:

• Congress strategy, execution and management
• Cross-functional collaboration and teamwork
• Strategic thinking and marketing skills
• Influencing and leading without direct authority
• Stakeholder and agency coordination
• Budget awareness and disciplined execution
• Analytical thinking and presentation skills
• Clear written and verbal communication
• Customer focus and executional excellence
• Innovation and continuous improvement mindset
• Compliance mindset