Manager Consulting Expert - Functional Payment Design

Position: Manager Consulting Expert-Senior Techno-Functional Payment Application Designer with knowledge of domestic (NACHA, FedWire) and cross-border (SWIFT) payment schemes.
Experience: 10-20 years
Category: Software Development/ Engineering
Shift: General Shift
Location: Bangalore/Hyderabad/Chennai/Pune/Mumbai
Position ID: J0726-0358
Employment Type: Full Time

Education Qualification: Bachelors degree in computer science or related field or higher with minimum 10 years of relevant experience.

A talented, versatile, and hands-on **Functional Payments Expert** responsible for devising and delivering cutting-edge, innovative payment solutions. The ideal candidate is a **self-motivated individual** with strong awareness of payments industry trends, bank processing models, payment security, and end-to-end transaction lifecycles with understanding of Technology to design a solution.
Strong **business acumen**, positive work ethics, and a **collaborative mindset** are key to success in this role. The candidate will work closely with **cross-functional teams** including business, product, analytics, UX, and engineering, requiring excellent **articulation, negotiation, and influencing skills** due to high stakeholder visibility.
This role acts as a **bridge between business, product, and implementation teams**, translating business needs into scalable, high-performance payment solutions. The individual is expected to be an **effective leader, mentor, and thought leader**, contributing to future-ready payment architectures and strategies.
The role combines **functional design leadership, solution selling, and client-facing engagement**, requiring deep working knowledge of payments and modern distributed system architectures.

Your future duties and responsibilities:

ead techno-functional design and solution definition for complex payment systems, translating business requirements into scalable and resilient solutions
Act as a bridge between business, product, and engineering teams, ensuring alignment across requirements, design, and implementation
Drive requirement elicitation, analysis, and documentation, including BRDs, functional specifications, process flows, data/message mappings, and user stories
Own end-to-end functional design for payment flows, including initiation, validation, clearing, settlement, reconciliation, and exception handling
Define and review functional decomposition aligned to microservices and domain-driven design principles
Collaborate with architects and engineering teams to ensure functional designs align with technical architecture (such as microservices, MQ or Kafka-based event flows, database modelling, UI design etc.).
Validate functional designs against non-functional requirements such as performance, scalability, resiliency, security, and regulatory compliance
Support Development, FAT, UAT and implementation phases, including scenario definition, validation support, and issue analysis.
Provide functional guidance during production issue analysis and root cause investigations, especially for payment failures and reconciliation breaks.
Engage directly with clients and senior stakeholders, presenting designs, explaining solution options, and influencing design decisions
Contribute to solution selling and pre-sales activities, including proposal support, solution walkthroughs, and client discussions.
Mentor junior designers and analysts, promoting best practices and thought leadership in payments design.
Contribute to future-state architecture and product roadmap discussions, incorporating industry trends, regulatory changes, and emerging technologies.
Ensure all functional artifacts are accurate, complete, and audit-ready, supporting operational and compliance needs.
Participate actively in Agile ceremonies, backlog refinement, sprint planning, and cross-team design reviews.

Required qualifications to be successful in this role:

Must-Have Skills:
General / Functional Skills
* Proven experience in **product development** with strong focus on **techno-functional design, decomposition, and solution definition**
* Strong **UML modeling skills**, preferably using **Sparx Enterprise Architect**
* Ability to understand, analyze, and document **business requirements** from diverse stakeholders
* Expertise in **Business Analysis**, **Requirement Elicitation**, **Gap & Impact Analysis**, **Message/Data Mapping**, and **FAT validation**
* Experience producing **BRDs, Functional Specifications, Process Flow Diagrams, User Stories, Backlogs**, and related artifacts
* Excellent **written and verbal communication skills**
* Strong **client-facing experience**, including interaction with senior executives (internal and external)
* Solid understanding of **technical aspects of software products**, including:
* Interfaces & APIs
* Connectivity & integration patterns
* Databases
* Application servers & middleware
* SOA and distributed systems
* Data warehousing, archival, and purge strategies
* Hands-on experience across the **Software Development Life Cycle (SDLC)**
* Strong working knowledge of **Agile delivery models**
Payments Domain Expertise
* Extensive experience in **payments-related software development projects or products**
* Strong proficiency in **SWIFT**, **SWIFT GPI**, **NACHA**, **CHAPS**
* Hands-on experience with **Clearing & Settlement Systems** across **Europe, Canada, and the US**
* Experience working with **at least two clearing systems in different countries**
* Proven track record of **product or project implementation** in **medium to large-scale banks**
Architecture & Technology (Key Additions)
* Strong **working knowledge of Microservices Architecture**, including:
* Service decomposition and domain-driven design concepts
* API-driven integration and service orchestration
* Working knowledge of designing interfaces.
* Resilience, scalability, and fault-tolerance considerations in payment systems
* Performance optimization and high availability considerations
* Ability to collaborate effectively with engineering teams to ensure **functional designs align with scalable, performant system architectures**

Good-to-Have Skills:
* Experience with **SWIFT Service Bureau** implementations
* Exposure to **product roadmap planning** and **DevOps strategies**
* Site implementation experience with leading payment products such as **Fundtech** or **Clear2Pay**
* Experience representing organizations in **external forums, industry panels, or conferences**
* Strong understanding of **CI/CD pipelines and operational readiness for payment platforms**

#LI-SB15

Skills:

• English
• Banking
• Banking & Capital Markets
• Business Analysis
• Communication
• Design System
• Design Thinking
• DevOps
• Jenkins
• JSON Web Token (JWT)
• Kubernetes
• Leadership
• Microservices
• Monitoring
• RabbitMQ
• Web application development

What you can expect from us:

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.