Manager - Corporate Communications

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role

• Responsible for driving the external and internal communications strategy for organization in the areas of public relations, value articulation, organisation strategy communication, brand positioning for internal and external stakeholders to strengthen the image of the organization. This is a tactical role which contributes to defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit’s overall results.

Minimum Qualifications & Experience

• Bachelor’s degree in English, Communications, Public Relations, Journalism, or related field.
• 7-12 years of experience in public relations and internal communications

Other Knowledge & Skills

• Superior ability to write in a journalistic style that is customary for corporate and external publications.
• Proven experience in multi-channel campaigns - digital and offline
• Excellent presentation skills

Key Responsibilities

• Define the content and communication strategy including aspects such as key messaging, communication channels and target audience.

• Proactive news generation and regular engagement with key influencers

• Work with the team to ensure all social media is tracked daily and that any mention of the organization is noted and managed, wherever necessary.

• Industry trends and news pieces relevant to the organization should be identified in a timely manner and be responded to

• Driving and leading proactive external and internal online conversations for the organization

• Develop media and internal communication presentation and other supporting documents such as FAQs, briefing documents etc.

• Track competitor activities and critically evaluate media and analyst reports.

• Oversee the development and maintenance of the corporate website including methods to deliver message, ease of navigation, and clarity of information; ensures that all content is current and relevant.

• Provide consistent and timely information to employees through various communications programs.

• Assists executive leadership in developing presentations, speeches, and other important corporate messages.

• Provides suggestions concerning graphics, clarity, distribution, to different departments for any external or internal publications.

• Build and maintain relationships with journalists and key external role-players.

• Responding to requests for information release or press conference from the media.