Manager - Credit Innovation Group

Main Purpose of Job

To support strategic and explorative innovation initiatives within the Credit Innovation Group by conducting investigations, R&D, parallel sandbox testing, and stakeholder handholding during change-management.

Why join us?

Be a founding member of a newly formed innovation lab within the #1 Non-Bank Lender in Malaysia.

We are a small, high-calibre team of innovators with backgrounds in startups / scaleups, product and engineering, tasked with driving continuous innovation practices within a multi-national organization and rethinking how credit operations work.

We operate as a hybrid think-tank and R&D unit, working at the intersect between Tech, Business, Data and Operations. We have the support of the mother entity to challenge existing practices, explore new ways of doing things, and to help the organization carve untrodden paths towards new commercial models.

Principle Responsibilities & duties

• Drive innovation within the Credit Innovation Group by identifying operational problems, developing and testing solutions, and supporting adoption across the organization.

• Conduct regular problem framing (Frame-storming) and maintain an ongoing list of problem statements across the organization.

• Ideate potential solutions and validate them with in-depth feasibility investigations.

• Serve as subject matter expert in at least one skill domain (full-stack development / AI-enabled automations / data)

• Get involved hands-on in solution design and development

• Prepare materials for prototyping proposals, validation success criteria, validation outcome reports, technical documentation, and innovation playbooks.

• Manage the lifecycle of any innovation initiatives, including discovery, development, validation, refinement cycle, and change management handholding.

• Collaborate with cross-functional stakeholders to ensure successful adoption of innovations.

• Drive AI-usage practices within the Credit Operations Division.

Minimum job requirement (education & experience)

• 3-5 years work experience in a technical OR techno-functional role, preferably with experience in credit processes / fintech / startups / digital platforms.

• Hands on experience in any one of the following areas Full-stack Development / AI-enabled Automations / Tech product development / Data Modelling / Data Analysis / Technical pre-sales.