Manager, Customer Analytics & Insights, EMD

For our client, we are seeking a Manager, Customer Analytics & Insights, EMD to join the team of a leader in the Pharmaceuticals & Biotech space.

This role will lead customer and brand insights efforts that inform strategy across the commercial organization in a highly regulated pharmaceutical environment. The manager will translate data into actionable recommendations, strengthen brand performance visibility, and support decision-making through a mix of market research and advanced analytics. The position will partner closely with cross-functional teams to connect secondary data, primary research, and business needs into a clear view of opportunities.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $120,000 – $180,000 annually

Responsibilities

• Conduct in-depth analysis of secondary data sources to generate actionable insights
• Synthesize insights from multiple data sources to inform brand strategy
• Develop and maintain dashboards and reports for brand performance monitoring
• Design and execute qualitative and quantitative market research
• Partner with cross-functional teams to deliver integrated insights and enhance business decision-making

Qualifications

• Bachelor’s degree in a quantitative, scientific, business, or related field required
• 4 to 6+ years of progressive experience in analytics, market research, or consulting
• Strong proficiency in primary market research methodologies, both qualitative and quantitative
• Experience analyzing secondary pharmaceutical data sources, such as claims and EHR/EMR
• Proficiency with analytics and visualization tools including Power BI, Tableau, SQL, and Python

Benefits

• Medical, dental, and vision insurance
• 401k retirement savings plan
• Flexible paid vacation
• Discretionary annual cash bonus or incentive compensation
• Eligibility for discretionary equity grants

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.