Manager Customer Service Mahape

Job highlights

• Experience with Securens Systems Pvt Ltd is an added advantage. Disclaimer : This job posting has been aggregated from external source
• Proven experience in customer service management or a related field

Roles and Responsibility

• Manage and oversee the customer service team to ensure high-quality service delivery.
• Develop and implement effective customer service strategies to enhance customer satisfaction.
• Collaborate with cross-functional teams to resolve complex customer issues.
• Analyze customer feedback and provide insights to improve services.
• Train and coach team members to enhance their skills and performance.
• Monitor and report on key performance indicators to measure team effectiveness.

Job Requirements

• Proven experience in customer service management or a related field.
• Strong knowledge of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong problem-solving and analytical skills.
• Experience with Securens Systems Pvt Ltd is an added advantage.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.