Grussmark Stephen, DDS MSD

该职位来源于猎聘
Join a team that is changing millions of lives. Transforming smiles. Transforming lives. Transforming an industry. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our teams are constantly pushing the boundaries of what’s possible. Ready to join us?
About this opportunity Department: Customs Affairs Primary Purpose： leading and managing customs operations, compliance governance, and customs clearance system development across the APAC region, ensuring compliant, efficient, and stable execution of Align's import and export activities, manufacturing-related cross-border movements, and China bonded processing trade operations in all markets. Additionally, drive regional customs capability enhancement, mitigate compliance risks, optimize customs-related costs, and support business growth through customs broker management, cross-functional collaboration, data analytics, process standardization, and continuous improvement initiatives. In this role, you will… DUTIES &amp; RESPONSIBILITIES: Regional Customs Operations Leadership
<ul>
<li>Own and manage customs operations across APAC countries and markets for Invisalign products and related supply chain flows.</li>
<li>Oversee regional import and export execution, including Invisalign commercial distribution and manufacturing-related cross-border flows.</li>
<li>Partner with Logistics, Manufacturing, and local market teams to ensure compliant, efficient, and uninterrupted cross-border operations.</li>
<li>Ensure customs declarations and supporting documents are accurate, complete and submitted in accordance with local customs authority requirements.</li>
<li>Monitor customs clearance performance, resolve operational exceptions and coordinate timely escalation of material risks with relevant stakeholders.</li>
<li>Drive consistent and effective customs operating practices across APAC while addressing country-specific requirements and business needs.</li>
<li>Own customs management of China bonded manufacturing and processing trade activities, including bonded inventory controls, customs reconciliation, handbook management, export declaration compliance, and operational engagement with China Customs authorities. Customs Governance, Controls &amp; Audit Readiness</li>
<li>Embed consistent customs controls and governance across APAC, aligned with Global Trade Compliance standards and applicable local regulatory requirements.</li>
<li>Collaborate with Global Trade Compliance, Finance, RAQA, and local market teams to maintain robust customs governance compliance and audit readiness,</li>
<li>Support Global Trade Compliance-led customs audits by coordinating evidence collection, facilitating stakeholder responses, implementing corrective actions, and tracking timely closure of audit findings in partnership with Finance, Legal, and local teams.</li>
<li>Partner with Global Trade Compliance to support the operational implementation of tariff classification, customs valuation, country of origin, and Free Trade Agreement programs.</li>
<li>Establish and maintain customs records, declaration databases, classification libraries, permit records, broker instructions, and supporting documentation in accordance with applicable legal, regulatory, company recordkeeping, document retention, and audit requirements.</li>
<li>Monitor APAC customs regulatory developments, and assess their potential impacts on manufacturing, sourcing, distribution, and commercial operations, and develop implementation plans for new requirements.</li>
<li>Communicate regulatory changes and required operational actions clearly and effectively to relevant stakeholders.</li>
<li>Customs Brokerage Management</li>
<li>Own regional customs brokerage governance, service performance and operational issue resolution.</li>
<li>Partner with Logistics, Procurement, and local market teams to define and monitor broker service expectations, clearance performance, compliance quality, operational effectiveness, and cost outcomes.</li>
<li>Lead broker strategy initiatives, including stand-alone brokerage assessment, sourcing support, and RFQ activities.</li>
<li>Ensure customs brokers maintain required authorizations and operate in accordance with applicable regulations, company policies, and approved control requirements.</li>
<li>Establish effective broker governance, performance management, escalation, and continuous improvement mechanisms across APAC. Cross-Functional Partnership</li>
<li>Serve as the APAC customs operational lead and trusted business partner to Global Trade Compliance, Regional Finance, Country Finance, RAQA, Logistics, Manufacturing, Procurement, IT, and local market teams.</li>
<li>Provide customs operational expertise and support for new product introductions, manufacturing and distribution changes, market expansions, and strategic supply chain initiatives.</li>
<li>Partner with Regional and Country Finance teams on duty management, customs accruals, valuation-related reporting, reconciliation activities, and customs audit support.</li>
<li>Collaborate with RAQA and regulatory stakeholders to support permit management, product registrations, and import/export regulatory requirements.</li>
<li>Coordinate with customs authorities, government agencies, brokers, and external service providers where operational engagement is required.</li>
<li>Translate complex customs requirements into clear business actions and drive timely resolution of cross-functional issues.</li>
<li>Partner with APAC Logistics leadership to support network optimization, transportation strategy, warehousing initiatives, and operational excellence programs where customs execution impacts service, cost, compliance, or speed-to-market. Team &amp; Capability Development</li>
<li>Shape and continuously improve the APAC customs operating model, including roles, responsibilities, resources, governance, and ways of working.</li>
<li>Provide direction, coaching, and functional guidance to regional and country customs resources.</li>
<li>Build and strengthen regional customs capabilities through standard work, training, knowledge sharing, and succession planning.</li>
<li>Foster a culture of ownership, accountability, collaboration, compliance, and continuous improvement. Transformation, Analytics &amp; Continuous Improvement</li>
<li>Identify and execute initiatives that improve clearance speed, compliance reliability and total customs cost.</li>
<li>Drive standardization, simplification, automation and data-quality improvements across customs processes.</li>
<li>Develop actionable customs performance reporting and leverage analytics to drive root-cause resolution and operational excellence.</li>
<li>Partner with Global Trade Compliance and Finance to identify and execute compliant duty optimization, duty recovery, and other customs value-creation opportunities.</li>
<li>Drive operational execution of Free Trade Agreement programs, preferential origin documentation, certificate management, and customs duty recovery initiatives.</li>
<li>Prepare routine customs operational reports, duty cost summaries, performance metrics, and regulatory change trackers for APAC operational and compliance stakeholders.</li>
<li>Develop, maintain, and continuously improve Standard Operating Procedures (SOPs) and Work Instructions (WIs) to support consistent execution, training, and customs awareness across business functions.</li>
<li>Define customs business requirements for ERP, customs automation, broker integrations, and digital transformation initiatives.</li>
<li>Partner with IT and business stakeholders to enhance customs data quality, reporting accuracy, systems integration, and process automation. In this role, you’ll need … EDUCATION: Required: 1. Bachelor’s degree in Supply Chain Management, Logistics, International Trade, Business, Finance or a related discipline; equivalent practical experience may be considered. WORK EXPERIENCE: Required: 1. At least 8-10 years of experience in customs operations, import/export, international logistics, trade compliance or customs brokerage, including regional APAC responsibilities. SKILL &amp; ABILITY: Required:</li>
<li>Demonstrated experience managing customs brokers, freight forwarders or other logistics service providers across multiple markets.</li>
<li>Strong experience supporting import/export operations within highly regulated industries, preferably medical devices, healthcare products, pharmaceuticals, biotechnology, or advanced manufacturing.</li>
<li>Experience leading teams, regional projects or cross-functional operating models.</li>
<li>Practical understanding of APAC customs environments and the ability to navigate diverse country requirements.</li>
<li>Strong working knowledge of customs declarations, tariff classification, customs valuation, country of origin, duties and taxes, permits and licenses, and customs documentation.</li>
<li>Knowledge of customs audit management, broker governance, AEO or equivalent trusted-trader programs, and compliant duty optimization approaches.</li>
<li>Extensive experience handling China import/export operations, bonded manufacturing environments</li>
</ul>

Manager, Customs Affairs, APAC（地点资阳，有班车）

Manager, Customs Affairs, APAC（地点资阳，有班车）

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