Manager - Data Centre Operations (Ref#MDCO20260828J)

Key Responsibilities

• Report to Director of Data Centre Operation
• Build, deliver and maintain best-in-class data centre operations and service delivery to support high-performance computing systems.
• Develop, implement and maintain governance, policy, standards and procedures in connection with data centre management and operations to align with data centre industry standards, regulations, security safeguards and good practices for hosting high-performance computing systems.
• Serve as a subject matter expert to provide advice on the data centre operations and technical requirements for hosting high-performance computing systems.
• Oversee and manage data centre operations and service delivery.
• Oversee, manage and maintain IT assets and equipment within data centre including processors, accelerators, network, storage and software stack.
• Lead day-to-day data centre management, operations and service delivery to achieve agreed computational performance, scalability, availability, security and energy efficiency.
• Prepare and manage data centre operations budget, track expenses, identify opportunities for cost optimization and review operational costs.
• Collaborate with stakeholders to understand the data centre operations and service level requirements; stay informed about industry trends, emerging technologies and regulatory requirements to optimise data centre operations.
• Manage and maintain contractual agreements associated with data centre operations, evaluate effectiveness and quality of service delivery, manage the relationship with service providers.
• Monitor, analyse and report operational and security events and alerts; manage and respond data centre incidents and breaches.
• Assess and mitigate risks associated with data centre operations to achieve business continuity, security safeguard and operational resilience; develop and maintain emergency response plans such as contingency plans for power outages, natural disasters, cybersecurity breaches and other potential disruptions.
• Evaluate the effectiveness and quality of data centre operations, identify areas for improvement and implement corrective actions whenever necessary.
• Prepare management information, key performance indicators and reports related to data centre operations to facilitate management decision making.

Requirements

• 10+ year proven experience as a Data Centre Operation Specialist or similar role in a large scale 24/7 data center environment.
• Bachelor's degree or above in computer science, engineering, information and communication technology related fields.
• Strong expertise in data centre management and operations, preferably in a high-performance computing environment.
• Proven experience in managing data centre operations, service delivery, facilities, infrastructure and IT equipment to support high-performance computing systems.
• Experience in managing contractual agreements associated with data centre operations and maintain relationship with service providers.
• Experience in managing data centre budgets, asset and inventory management.
• Familiarity with data centre facility management software, security protection and defence tool sets, IT service management platform to maintain data centre operations.
• Knowledge of data centre industry standards, regulations, security safeguards and good practices such as Uptime Institute, TIA-942, ISO27001, incident and problem management, business contingency planning, operational resilience and site disaster management.
• Knowledge of industry-standard interconnects and network fabrics to support high-performance computing systems.
• Knowledge of high-performance computing software stack components such as compilers, runtime systems, job schedulers, and scientific libraries.
• Excellent problem-solving abilities to analyse and address complex performance, availability, security and scalability challenges.
• Ability to adapt to a fast-paced and rapidly evolving technological landscape.
• Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts.
• Proficiency in written and spoken English and Chinese.

We offer competitive package to the right candidate. Interested party please click "Apply Now" to apply on or before 27 August 2026 in confidence with full resume, stating present and expected salary, and available date and quote the reference.

Applicants who do not hear from us by 15 October 2026 may assume that their applications are unsuccessful.

Further information about the Cyberport is available at https://cyberport.hk/

Personal data collected will be treated in the strictest confidence and only be used for recruitment-related purpose.