Manager Dealer Development

Role & responsibilities

1. Dealer Network Development

• Identify, evaluate and onboard new dealers.
• Expand dealer network based on market potential and coverage gaps.
• Assess dealer infrastructure, financial strength, manpower and business capability.

2. Dealer Performance Management

• Track dealer sales, market share, productivity and KPIs.
• Identify performance gaps and implement corrective action plans.
• Conduct regular dealer reviews to improve profitability and productivity

3. Dealer Capability Building

• Identify capability gaps across sales, service and operations.
• Drive dealer training and manpower productivity initiatives.
• Promote professional sales and customer management practices.

4. Sales & Business Growth

• Drive sales and market growth through the dealer network.
• Develop territory-specific sales plans with dealers.
• Identify opportunities for market penetration and customer acquisition.

5. Market & Competitor Intelligence

• Monitor market trends, competitors, pricing, products and schemes.
• Identify new markets, territories and business opportunities.
• Provide actionable market insights to management.

6. Dealer Relationship Management

• Build strong and long-term dealer relationships.
• Address dealer concerns and coordinate timely resolution.
• Act as the key interface between the company and dealer network.

7. Dealer Operations & Governance

• Ensure compliance with company policies and business processes.
• Monitor dealer infrastructure, manpower and operational readiness.
• Ensure effective implementation of company initiatives across the network.

8. Business Reporting & Planning

• Prepare dealer-wise business plans, forecasts and performance reports.
• Track targets and key business metrics.
• Provide regular performance updates and recommendations to management.

Preferred candidate profile

• 5+ years of experience in Dealer Development, Channel Management or Network Management.
• Strong knowledge of dealer operations, sales, service and market development.
• Proven experience in dealer expansion and performance management.
• Strong relationship management, negotiation and stakeholder-management skills.
• Ability to analyse dealer performance and develop action-oriented business plans.
• Strong commercial acumen, ownership and execution skills.
• Excellent communication and problem-solving abilities.
• Willingness to travel extensively across assigned markets.