Manager - Debt Management Services - COE

Location Name: Pune Corporate Office - Weikfield

Job Purpose Objective is to create a virtuous cycle of improvement in our product & process to increase ease for our DMS Field team to run their daily activities.

• Ensuring timely delivery of Legal system related project & respective deliverables
• Ensuring timely communication to stakeholders on project deliverables
• Working experience of Mobile App will be an added advantage
• Responsible for management of operational issues arises in DMS Legal system and to provide support to field team
• Understanding of how collection works and interference of legal system work flow will be an added advantage.
• Preparation of management MIS on various IT projects and deliveries
• Understand change requirements to raise user stories and BRD with ITCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity

Duties And Responsibilities

• To manage daily BAU’s and assigned project status and progress.
• Skill set for BRD and User Stories write-up
• To create Test Cases Scenario to perform Biz UAT
• Domain experience in Debt Management services will be an added advantage
• Defined KPI daily monitoring

Required Qualifications And Experience

• QualificationsEngineering Graduates/ Postgraduate Fresher or experienced with Project Management skill setb)Work ExperienceMore than 1-3 years of experience in financial industryUnderstanding or experience in Project Management, Legal activities within collection domian, semi technical understanding of APIs, Experience of creating UI on Figma, Loan life cycle understanding, Ability to write basic SQL basic query will be added advantage