Manager - End User Computing

• Permanent Position - Government Department
• Melbourne CBD Location - Hybrid Working Arrangement
• $166,939 - 175,751 + super - Manage a team of 14

We are seeking an experienced and people-focused Manager, End User Computing to lead a team delivering essential end user technology services across the organisation.

This leadership role oversees two key functions - the Windows Administration team and the End User Applications team - ensuring that systems, devices, and applications operate efficiently and securely to support a large, complex user base.

The role will also manage procurement and vendor contracts, lead continuous improvement initiatives, and ensure alignment with the organisation's strategic technology direction within the Microsoft domain.

Key Responsibilities

• Lead, mentor, and support a team of approximately 14 technical staff
• Oversee the delivery and maintenance of Windows Administration and End User Application services across the organisation.
• Ensure the stability, reliability, and security of the Microsoft domain environment, including Active Directory, Group Policy, and device management tools.
• Manage procurement activities, including vendor management, contract negotiation, and renewals in accordance with government policies and processes.
• Work collaboratively with other technology and business teams to support projects, upgrades, and continuous improvement initiatives.

Essential skills and experience:

• Strong experience as a Manager, End User Computing/Infrastructure Lead
• Proven experience leading and managing technical teams (10+ staff) in a complex IT environment.
• Strong knowledge of Microsoft technologies, including Windows Server, Active Directory, Group Policy, and end user computing tools.
• Demonstrated experience in procurement, vendor management, and contract administration - ideally within a government context.
• Strong stakeholder engagement and communication skills, with the ability to influence and collaborate effectively.

What's in it for you:

• Supportive, inclusive company culture that values collaboration and respect
• Strong focus on career development with clear progression pathways
• Ongoing training and professional development opportunities
• Exposure to meaningful, challenging work that makes an impact

For more information feel free to contact Sarah Jordan on [email protected] for a confidential discussion.