Manager, Engineering, Managed Services – AIX, Unix & Linux

For our client, we are seeking a Manager, Engineering, Managed Services – AIX, Unix & Linux to join the team of a leader in the Information Technology space.

This role will lead a technical engineering team within a managed services environment, with responsibility for operational performance, customer satisfaction, and financial outcomes.

The position will focus on optimizing service delivery across AIX, Unix, and Linux environments while partnering closely with customers and internal stakeholders to drive process discipline and continuous improvement.

The ideal candidate will bring consulting leadership experience, strong ITIL and operational management capabilities, and the ability to balance multiple priorities in a fast-moving technology services setting.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $126,500 – $177,100 annually

Responsibilities

• Lead a managed services engineering team to meet financial and operational targets
• Ensure customer satisfaction by understanding client environments and needs
• Manage workload and prioritize resources effectively
• Oversee the development and performance of operational processes
• Cultivate relationships with customers and key partners
• Implement continuous service improvement using key metrics
• Communicate regularly with staff and customers to manage expectations

Qualifications

• Bachelor’s degree and 5 years of relevant experience, or 9 years of related consulting or IT services delivery experience
• Previous consulting leadership experience required
• Experience in ITIL and process management
• Proficiency in managing AIX, Linux, and Unix environments
• Strong oral and written communication skills
• Ability to balance multiple priorities and adapt to changing business needs
• Experience with IBM, Cisco, Microsoft, HP, or Dell products and services

Benefits

• Comprehensive health and wellness programs
• Retirement savings plan with company match
• Professional development and training opportunities
• Flexible work arrangements
• Generous paid time off and holidays
• Employee discounts and perks
• Opportunities for career advancement

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.