Manager, Facilities (Operations) - Secondary Campus

Our Purpose at The Alice Smith School

According to the words of our school song: ‘Soon there were two, who were joined by a few’. Alice Smith started a movement with just two people. That single brave act sparked a positive chain reaction. She inspired other families to join her on her journey, creating a nurturing environment for generations of learners and a home away from home for thousands of families.

In that same vein, we keep the Alice Smith spirit alive by building a nurturing community that encourages our students to explore the world with courage, curiosity and compassion.

To build a better world together.

Our purpose is embedded through our three strategic pillars:

Our People

We are a diverse collective of experts and curious minds, working together to push the boundaries of education to lead learning for an ever-changing world.

Our Students

We encourage students to explore different paths with courage and curiosity, in an environment that empowers them to make an impact as their best self.

Our World

We are a supportive, connected community that innovates, explores and learns together.

The Opportunity (Overview of the role)

The Facilities Manager is responsible for the day-to-day management and reliable delivery of facilities services at the Equine Park Secondary Campus under the direction of the Senior Manager, Facilities. The post holder leads maintenance, domestics, events and logistics, grounds, pool and assigned contractor services; manages the Assistant Facilities Manager and operational leaders; and ensures that the campus is safe, functional, compliant and ready for teaching, events and school activities.

Responsibilities/duties:

1. Daily Facilities Operations

• Lead day-to-day facilities services covering maintenance, domestics, events and logistics, grounds, pool and other assigned services.
• Translate departmental plans into daily and weekly work programmes, priorities and staffing arrangements.
• Ensure appropriate management coverage during school operations, events, holidays and emergencies.
• Conduct regular campus inspections and ensure defects, hazards and service concerns are recorded, assigned and closed.
• Communicate planned works, disruption, delays and completion clearly to campus users.

2. Maintenance and Building Services

• Lead planned preventive and corrective maintenance for buildings, classrooms, laboratories, Design Technology spaces, offices, sports facilities, the swimming pool, KLASS Hub and external areas.
• Coordinate maintenance of M&E systems, BMS, solar, air-conditioning, electrical systems, plumbing, drainage, fire systems, lifts, pumps, pool systems and building fabric.
• Review recurring failures, recommend corrective strategies and escalate significant asset risks to the Senior Facilities Manager.
• Ensure facilities requests are assessed, prioritised, assigned, monitored and closed with accurate records.
• Verify the safe and satisfactory completion of work before operational acceptance.

3. Team Leadership and Service Standards

• Directly manage the Facilities Executives, Supervisors and other assigned staff.
• Set objectives, allocate responsibilities, monitor performance and support training and development.
• Ensure Executive/Supervisors maintain appropriate attendance, shift, overtime and work-completion records.
• Ensure accountability, teamwork, safe working and increasing customer satisfaction levels.
• Address performance, conduct or attendance issues in partnership with the Senior Facilities Manager and People & Culture.

4. Contractor and Service Management

• Lead daily performance. Ensure facilities team efficiently manages daily performance of maintenance, cleaning, grounds, pool and other facilities contractors.
• Ensure contractors follow approved scope, service levels, permits to work, risk assessments, method statements, safeguarding controls and site rules.
• Check staffing, quality, records and completion and initiate corrective action for non-performance.
• Support contract reviews and provide documented performance evidence to the Senior Facilities Manager.
• Confirm satisfactory receipt of goods and services before recommending payment.

5. Compliance, Safety and Safeguarding

• Implement facilities-related statutory, regulatory and School requirements and maintain supporting records.
• Ensure required inspections, servicing, certifications and corrective actions are completed within agreed timeframes.
• Coordinate with the Security & Safety Leaders and Health & Safety representatives on shared risks and emergency arrangements.
• Ensure safeguarding compliance for all contractor access, work-area segregation and facilities service delivery.
• Escalate material risks, statutory concerns, incidents and unsafe conditions immediately.

6. Campus Readiness, Events and Business Continuity

• Ensure the campus is ready for teaching, examinations, performances, sports, events, holiday programmes and community activities.
• Approve operational setup plans and ensure venues are safe, clean, accessible, properly configured and reinstated.
• Lead the facilities response to utility failures, floods, storms, building defects and other operational disruptions.
• Maintain facilities call-out arrangements, critical spares and recovery priorities.
• Ensure effective collaboration and support the campus operations team to facilitate school events.
• Complete post-incident actions and provide reports to the Senior Facilities Manager.

7. Budget, Procurement and Minor Projects

• Monitor approved facilities budgets and commitments and report expenditure, forecasts and variances.
• Prepare scopes, specifications, quotations, purchase requests and evaluation input in accordance with procurement requirements.
• Lead projects, repairs and refurbishment works.
• Coordinate schedules, site access, safety controls, quality checks, defects and handover records.
• Escalate major scope changes, cost increases, delays or risks to the Senior Facilities Manager.

8. Assets, Systems and Reporting

• Maintain accurate use of facilities help desk systems, asset registers, maintenance records, drawings, manuals, licences and certificates.
• Ensure all asset conditions, surveys and lifecycle planning with proper campus information and recommendations.
• Monitor tools, spares, consumables, furniture and operational inventory.
• Report agreed KPIs covering response time, completion, preventive maintenance, compliance, contractor performance, cost and customer satisfaction.
• Establish a culture of continuous improvement, supporting increased service levels and efficiency without compromising safety, compliance or service quality.

9. Others

• Ensure compliance with Health & Safety regulations, reporting any concerns and taking appropriate action to maintain a safe environment.
• Demonstrate professionalism, cultural sensitivity, collaboration, and a commitment to continuous development.
• Adhere to the school's policies and procedures.

All staff are responsible for ensuring that safeguarding is central to everything we do, adopting a whole-school approach. Please refer to the Safeguarding and Child Protection Policy available on our website.

Selection Criteria:

• Degree, diploma or professional qualification in Facilities Management, Engineering, Building Services or a related discipline; equivalent substantial experience may be considered.
• Substantial facilities-management experience in a complex, occupied environment, preferably within education.
• Demonstrated experience managing multidisciplinary staff, outsourced services, maintenance programmes, budgets and projects.
• Good working knowledge of building systems, statutory compliance, contractor safety, asset management and emergency response.
• Strong leadership, planning, communication, problem-solving, record-keeping and customer-service skills.
• Competence in CAFM/helpdesk, asset, budget and common office systems.
• Relevant technical competency or chargeman qualification is desirable.

Safe Recruitment Practices:

As a school with a diverse collective of experts, we uphold recruitment protocols that adhere to the highest possible international standards. We conduct thorough pre-employment checks on candidate references and verify qualifications. If you require further information regarding the School's 'Pre-Appointment Checks,' please liaise with our People and Culture representative, as the process may vary for individuals of different nationalities.

We prioritise the careful scrutiny of checks as they are essential in ensuring a safe and secure environment for our students. By maintaining stringent recruitment practices, we aim to provide a nurturing and protected learning environment for all our students.

The duties and responsibilities of this post may vary from time to time according to the changing demands of the school. This job description may be reviewed at the reasonable discretion of the Head of School and school leadership in the light of those changing requirements and in consultation with the post holder.

Applications must be submitted by 4 November 2026. The selection committee will conduct shortlisting during the week of 9 November 2026. Please note that only shortlisted candidates will be contacted for a online interview or an on-campus second interview.