Manager, Facility Management

Reporting to the Head, Facility Management, the Manager will provide flexible Facility Management support across the portfolio to supplement site management resources and ensure continuity of property operations. The Manager will be deployed across properties as required, including to cover site management vacancies, periods of transition and other operational requirements.

The Manager will also conduct periodic operational reviews, site checks and audits across the properties, and take an active role in the handover and takeover of site responsibilities to ensure continuity and proper management of operational matters.

Job Responsibilities

In conjunction with the Head, Facility Management and the respective Cluster Managers, support and be responsible for the following:

1. Site Operations & Facility Management

• Provide Facility Management support across the portfolio to supplement site management resources and address operational requirements.
• Conduct regular site visits and operational checks to ensure that properties are maintained in accordance with the operating standards and requirements.
• Monitor and follow up on maintenance, defects, incidents and other outstanding operational matters.
• Review the implementation of preventive maintenance programmes and follow up on outstanding maintenance issues.
• Coordinate with Cluster Managers, Site Managers, contractors, consultants and service providers on operational and maintenance matters.
• Provide additional operational resources to properties during periods of increased workload, transition or staff absence.

2. Handover & Takeover

• Coordinate and facilitate the handover and takeover of site responsibilities arising from staff resignation, transfer, appointment or other changes in site management personnel.
• Ensure proper transfer of information, records and outstanding operational matters between outgoing and incoming personnel.
• Review handover documentation and identify outstanding matters requiring follow-up.
• Verify key operational, maintenance, statutory, contractual and tenant-related matters during the handover and takeover process.
• Conduct follow-up site checks where necessary to ensure that outstanding matters are properly identified and transferred.
• Maintain continuity of operations during periods of transition and provide temporary site coverage where required.

3. Regulatory Compliance & Safety

• Conduct periodic checks on regulatory compliance, statutory requirements and safety matters across the properties.
• Monitor timely renewal of statutory licences, certifications and other regulatory requirements.
• Review compliance with relevant Singapore Standards, Codes of Practice, WSH requirements and standard operating requirements.
• Conduct checks on Permit-to-Work processes and site practices, and escalate material non-compliance or unsafe conditions.
• Monitor emergency preparedness and CERT requirements and follow up on outstanding matters.

4. Tenant, Contractor & Maintenance Management

• Monitor the handling of tenant-related operational matters, including inspections, handovers/takeovers, defect management and tenant works.
• Conduct periodic checks on tenant-related matters to ensure timely follow-up and resolution.
• Review contractors’ and service providers’ performance and follow up on deficiencies or recurring issues.
• Monitor the quality and progress of repair, maintenance and other facilities management works.
• Liaise with tenants, contractors, consultants and service providers to resolve operational issues where required.
• Support Asset Enhancement Initiatives, repair and maintenance works and other improvement projects as required.

5. Operational Review, Audit & Reporting

• Conduct periodic operational audits and site checks across the properties to assess compliance with established operating procedures and requirements.
• Review maintenance records, preventive maintenance schedules, service reports and other property documentation.
• Review statutory records, licences, inspection records and other compliance documentation for completeness and currency.
• Review incident reports, outstanding defects and operational issues and follow up on required actions.
• Review monthly property reports and other operational submissions for accuracy, completeness and timely follow-up.
• Identify operational gaps, recurring issues and areas requiring improvement, and follow up with the relevant site management personnel.
• Assist in monitoring the closure of audit findings and other outstanding operational matters.
• Maintain proper records of inspections, reviews and follow-up actions.

6. Site Management Coverage

• Temporarily assume site management responsibilities where required due to vacancies, staff transition, leave or other operational requirements.
• Provide continuity of site operations until normal site management resources are restored.
• Facilitate the subsequent handover of site responsibilities to the incoming Site Manager or Cluster Manager.
• Respond to operational emergencies and provide after-hours support where required.
• Perform other duties as assigned in support of the Facility Management function.

Requirements

• Degree or Diploma in Mechanical Engineering, Electrical Engineering, Building, Facilities Management, Real Estate Management or equivalent.
• Minimum 5 years of relevant hands-on experience in facilities management, building operations, property management or related operational roles.
• Prior experience as a Building Manager, Facilities Manager, Site Manager or similar operational role for industrial properties will be advantageous.
• Good working knowledge of building services, M&E systems, preventive maintenance, statutory compliance, workplace safety and relevant Singapore Standards and Codes of Practice.
• Strong operational and organisational skills, with good attention to detail and the ability to conduct effective site inspections, operational reviews and follow-up.
• Good coordination, communication and stakeholder management skills, with the ability to work effectively with site management personnel, tenants, contractors, consultants and service providers.
• Able to work independently, adapt quickly to different property environments and manage multiple operational matters concurrently.
• Able to respond to operational emergencies outside office hours when required. CERT training and familiarity with SCDF CERT audits will be advantageous.
• Proficient in Microsoft Office and able to prepare clear reports, operational updates and documentation.

Standard hours of work are:

Site:  5.5 Days work week (Alternate Saturday)

Working hours: 9:00am to 6:00pm on Monday to Friday and 9:00am to 1:00pm on alternate Saturday.

Please forward your CV to [email protected]

Kindly note that all applications are strictly confidential and only short-listed candidates will be contacted.