Manager Facility Operations - Soft Services

14+ years of experience in Facility Management / Soft Services

Looking for a seasoned Facility Operations professional to lead soft services operations for large-scale corporate facilities. The role requires strong expertise in managing large sites, multi-site operations, sizeable teams, clients and multiple vendors, with a strong focus on operational excellence, HSE and sustainability.

• Proven experience managing facility operations of large corporate facilities of 10+ Lakh sq. ft.
• Multi-site / multi-location facility management experience
• Strong expertise in Housekeeping, Security, Landscaping, Pest Control, Cafeteria & other soft services
• Experience in managing large teams and multiple service vendors
• Strong client / stakeholder management and vendor governance skills
• Good understanding of Health & Safety / HSE compliance.
• Exposure to sustainability / ESG initiatives within facility operations
• Monitor operational budgets, costs, MIS, service quality and continuous improvement initiatives.
• Develop and implement SOPs, service standards, processes and operational controls.
• Ability to drive service quality, operational excellence and continuous improvement

Preferred candidate profile

Ideal Candidate: A seasoned FM professional who has independently managed large-scale corporate sites, multiple locations, sizeable teams and complex vendor ecosystems, with a strong focus on service delivery, safety and sustainability.