Manager- Financial Planning & Analysis

Role Summary

The Senior Manager FP&A will lead the budgeting, planning, forecasting, P&L management, and commercial decision-support agenda for ICCS DigX. The role demands a candidate who can hit the ground running someone who already understands BPM economics (manpower pyramids, seat utilisation, billing models, attrition cost), can independently drive the Annual Operating Plan (AOP), forecasting cycles, and program-level P&L ownership, and can partner credibly with senior operations and business leaders. Reporting to the CFO, this is a leadership role with high autonomy and direct exposure to the Board.

Key Responsibilities

Budgeting, Forecasting & Long-Range Planning

• Lead the Annual Operating Plan (AOP) across business units, delivery centres, and corporate functions; ensure bottom-up rigour and top-down alignment with strategic targets.
• Own the annual budgeting cycle end-to-end manpower budgets, opex budgets, revenue plans, EBITDA targets, and capex allocations — in close partnership with Business Unit heads and the CFO.
• Drive rolling forecasts (monthly / quarterly) with scenario modelling (base / upside / downside) that leadership can rely on for real decisions.
• Build the Long-Range Plan (LRP) supporting the 3–5 year strategic outlook, including manpower, capex, and capital structure assumptions.

Program & Client P&L Management

• Own program-level profitability visibility — build and maintain granular P&Ls at the client, program, and line-of-business level, with clarity on margin drivers and erosion points.
• Drive monthly profitability reviews with Business Unit heads; identify underperforming programs and develop action plans for repricing, cost optimisation, or exit.
• Track post-deal performance against committed margins in the original bid model and flag deviations to the leadership team.

Commercial Pricing & Deal Support

• Lead financial modelling for new client deals (RFPs, pitches, renewals) — build robust pricing models incorporating manpower pyramids, ramp-up costs, attrition assumptions, real estate, technology overhead, and risk premiums.
• Establish margin floors and pricing discipline — partner with Business Development to ensure deals are bid at sustainable economics.
• Support pricing strategy for the DigX digital products portfolio — evaluate SaaS-style metrics (ARR, gross margin, churn) for product offerings distinct from the services business.

Management Reporting, MIS & Board Reporting

• Own financial reviews for the CEO, CFO, and Board — including dashboards on revenue, EBITDA, program profitability, headcount, and key operational KPIs.
• Build standardised reporting frameworks across business units, programs, and geographies; institutionalise data discipline and single-source-of-truth reporting.
• Support investor reporting (analyst presentations, quarterly investor updates, due diligence) as ICCS DigX continues its growth and capital-markets journey.

Cost & Productivity Analytics

• Quantify the cost of attrition by program (hiring, training, productivity ramp, quality impact) and partner with HR to build the business case for retention interventions.
• Track seat utilisation and capacity productivity — cost per productive hour, occupancy by shift, site-level economics; drive optimisation in partnership with Operations.
• Lead manpower cost analytics — pyramid structures, span-of-control benchmarks, billable vs. non-billable ratios.

Capex, Capital & Cash

• Evaluate capex proposals (new sites, technology investments, M&A opportunities) using IRR, NPV, and payback analysis.
• Monitor working capital — DSO, vendor cycles, cash conversion — and partner with Treasury on cash flow forecasting.

Process, Governance & Team

• Drive automation and continuous improvement of FP&A processes, tools, dashboards, and templates.
• Mentor and develop a small team of FP&A analysts; raise the bar on analytical quality and business partnership.
• Support audit, statutory, and regulatory reporting requirements in coordination with the Controller's function.

Mandatory Requirements

• MBA in Finance from a Tier 1 or Tier 2 business school (e.g., IIMs, XLRI, FMS, SPJIMR, MDI, NMIMS, JBIMS, IIFT, TAPMI, NITIE, SIBM, IMT Ghaziabad, Christ, KJ Somaiya, or equivalent).
• 5–8 years of post-MBA experience, with at least 3 years in FP&A, Corporate Finance, or Business Finance roles.
• Mandatory prior experience in BPM, ITES, IT Services, or Tech-enabled Services industry — generic FP&A candidates from manufacturing, FMCG, or unrelated sectors will not be considered.
• Demonstrated exposure to program-level / account-level P&L management and client pricing/RFP modelling.
• Advanced financial modelling expertise in MS Excel; high proficiency in PowerPoint for executive presentations.
• Hands-on experience with ERP systems (SAP / Oracle / NetSuite) and BI tools (Power BI / Tableau).

Preferred Qualifications

• CA, CFA, or CPA credentials in addition to the MBA.
• Prior experience presenting to CXOs, Board, and/or investors.
• Exposure to a listed company environment (quarterly close, analyst calls, investor reporting).
• Experience with both services and product/SaaS P&L management.

Behavioural Competencies

• Commercial mindset — sees beyond the numbers to the business decision.
• Intellectual honesty — comfortable pushing back on senior stakeholders with data, not opinions.
• Strong ownership and bias for action; thrives in environments with autonomy and ambiguity.
• Excellent verbal and written communication; ability to distil complex financials into clear executive narratives.
• High integrity, attention to detail, and a continuous-improvement mindset.