Manager FOH

Job Overview
The Front of House Manager plays a crucial role in ensuring the smooth operation of the front-of-house activities in a restaurant, hotel, or hospitality setting. This position is responsible for overseeing the guest experience, managing staff, and maintaining high standards of service. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring that every guest feels welcomed and valued.

Duties

• Supervise and coordinate daily front-of-house operations to ensure exceptional guest experiences.
• Train, mentor, and manage front-of-house staff including servers, hosts, and bartenders.
• Oversee the scheduling of staff to ensure adequate coverage during peak hours.
• Handle customer inquiries and complaints with professionalism and efficiency.
• Collaborate with the kitchen team to ensure seamless communication between front-of-house and back-of-house operations.
• Maintain cleanliness and organization of dining areas to meet health and safety standards.
• Monitor inventory levels for bar and dining supplies; assist in ordering as needed.
• Implement policies and procedures to enhance service quality and operational efficiency.

Skills

• Proven experience in restaurant management or a similar role within the food industry.
• Strong leadership abilities with a focus on team development and motivation.
• Excellent customer service skills with a keen ability to resolve conflicts effectively.
• Knowledge of food handling practices and health regulations.
• Experience in bartending is a plus; familiarity with beverage service standards is beneficial.
• Ability to work collaboratively with kitchen staff to ensure timely food delivery and quality service.
• Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
• A background in hospitality or hotel management can enhance suitability for this role.

The Front of House Manager is essential in creating a welcoming atmosphere that encourages repeat business while fostering a positive work environment for staff. If you are passionate about hospitality and possess the necessary skills, we invite you to apply for this rewarding position.

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

• Flexible schedule
• On-site parking

Language:

• English (preferred)

Work Location: In person