Manager, Governance & Operational Risk

The Operations Risk & Governance Manager ensures that operational processes, controls, and product launches are well governed, compliant, and managed within HALA s risk appetite. The role works closely with Operations, Product, Technology, Risk, Compliance, Information Security, and Internal Audit to identify risks, strengthen controls, manage incidents, and support safe product launches.

Desired Candidate Profile

• Bachelor's degree in Risk Management, Business Administration, Finance, Operations, Engineering, or a related field.
• 5 7 years of experience in operational risk, governance, controls, audit, compliance, or operations.
• Experience in fintech, payments, banking, or another regulated industry is preferred.
• Experience supporting product launches, risk assessments, control testing, and incident management.
• Strong understanding of operational risk, governance, regulatory requirements, and internal controls.
• Strong risk judgement and attention to detail.
• Ability to challenge and influence stakeholders.
• Strong analytical and problem-solving skills.
• Clear communication and reporting skills.
• Strong planning and action-tracking capabilities.
• Ability to work effectively across Product, Technology, Operations, Risk, and Compliance.
• High integrity, accountability, and ownership.