Manager - Human Resources

• About ISSQUARED:

  An emerging value provider across an array of digital transformation solutions to address on-demand security and governance needs. Founded in 2010, the footprints of ISSQUARED span across the pillars of Cybersecurity, Cloud Infrastructure, and Managed Services to companies of all sizes, including Fortune 500. The core competencies of IT Security and Infrastructure Solutions complement each other to form ISSQUARED.

  Job Category: Full-time

  Job Title : HR Manager

  Job Overview:

  We are looking for an experienced Global HR Manager to manage and drive end-to-end HR operations across India, Malaysia, USA, and other global locations. The ideal candidate should have strong hands-on experience in international HR operations, payroll, compensation & benefits, compliance, employee relations, HR policies, mobility, talent management, and HR strategy.

  Work Location: Hyderabad

  Qualifications: Master s degree/MBA in HR is preferred

  Experience: 10-15 years

  Key Responsibilities:

  1. Global HR Operations

  Manage end-to-end HR operations across India, Malaysia, USA, and other international locations.

  Develop and standardize global HR processes while ensuring country-specific requirements are addressed.

  Manage employee lifecycle activities including onboarding, transfers, promotions, compensation revisions, performance management, and exits.

  Maintain accurate employee records and HR documentation across multiple countries.

  Partner with business leaders to resolve HR operational and employee-related matters.

  2. International Payroll & Benefits

  Hands-on management and oversight of India, Malaysia, USA and global payroll processes.

  Coordinate with internal teams and external payroll vendors to ensure timely and accurate payroll processing.

  Manage Global Compensation & Benefits (C&B) programs.

  Support salary benchmarking, compensation reviews, increments, bonuses, incentives, allowances, and benefits administration.

  Manage country-specific benefits such as insurance, retirement/pension programs, statutory benefits, leave benefits, and other employee benefits.

  Review payroll inputs, reconciliations, payroll reports, and statutory deductions**.**

  3. Compensation & Benefits

  Design and implement compensation structures aligned with market practices and organizational requirements.

  Conduct salary benchmarking and market analysis across different geographies.

  Develop and manage global compensation frameworks, salary bands, job levels, and grading structures.

  Support annual compensation review and promotion cycles.

  Manage variable pay, incentives, bonuses, allowances, and expatriate/global mobility compensation where applicable**.**

  4. HR Policies & Compliance

  Develop, review, and implement global HR policies and procedures.

  Ensure policies comply with applicable employment laws in India, Malaysia, USA, and other operating countries.

  Monitor changes in employment legislation and recommend necessary policy/process changes.

  Ensure compliance with statutory requirements related to payroll, benefits, leave, working hours, employment contracts, and employee documentation.

  Work with legal counsel and external consultants on complex employment and compliance matters.

  5. Employee Relations

  Manage employee relations issues across multiple geographies.

  Handle grievances, disciplinary matters, performance issues, workplace conflicts, and employee concerns.

  Partner with managers to ensure consistent and fair application of HR policies.

  Conduct investigations and recommend appropriate corrective actions when required.

  Support employee engagement and retention initiatives**.**

  6. Talent Management & Performance Management

  Drive global performance management processes.

  Support goal setting, performance reviews, promotions, and succession planning.

  Partner with business leaders to identify talent gaps and workforce requirements.

  Support talent development, employee engagement, retention, and career development initiatives.

  7. Global Mobility & Immigration

  Manage employee movement between countries, where applicable.

  Coordinate with immigration/legal partners for work permits, visas, relocations, and international assignments.

  Support expatriate compensation, relocation benefits, and international employee transfers.

  Ensure appropriate documentation and compliance for international mobility**.**

  8. HR Analytics & Reporting

  Develop and maintain global HR dashboards and MIS.

  Track key metrics such as:

  Headcount

  Attrition

  Hiring

  Payroll

  Compensation

  Employee costs

  Leave/absence

  Performance

  Diversity

  Employee engagement

  Provide actionable HR insights to senior leadership**.**

  9. HR Systems & Process Improvement

  Manage and improve HR processes using HRIS and other HR technology platforms.

  Ensure accurate HR data across global locations.

  Identify opportunities to automate HR processes and improve employee experience.

  Support implementation/upgrades of HRIS, payroll, performance management, and other HR technology platforms**.**

  10. Business Partnering

  Act as a strategic HR partner to global business leaders.

  Provide guidance on workforce planning, organizational structure, compensation, employee relations, and people strategy.

  Work closely with Finance, Legal, IT, Operations, and Business Leadership teams.

  Support organizational restructuring, workforce expansion, and change-management initiatives.

  India

  Strong hands-on experience in Indian HR operations and employment practices.

  Payroll, statutory compliance, benefits, employee relations, and HR policies.

  Familiarity with applicable Indian employment and labour regulations.

  Malaysia

  Hands-on experience managing Malaysia HR operations.

  Malaysia payroll, statutory contributions, employee benefits, leave, employment practices, and compliance.

  Experience working with local payroll/HR vendors.

  USA

  Practical experience managing US HR operations**.**

  US payroll, benefits, employee relations, HR policies, and employment compliance.

  Working knowledge of areas such as FLSA, FMLA, ACA, COBRA, EEO, and US state-specific employment requirements.

  Experience coordinating with US payroll/benefits providers and HR consultants.

  Global

  Experience supporting employees across multiple countries.

  Ability to understand and implement country-specific HR requirements.

  Experience working with global HR vendors, consultants, payroll providers, and legal partners.

  Strong understanding of global compensation and benefits practices.

  Required Skills & Qualifications

  Bachelors degree in HR, Business Administration, or a related field.

  Masters degree/MBA in HR preferred.

  10-15 years of progressive HR experience, preferably within IT/technology/services organizations.

  Proven hands-on experience managing HR operations across India, Malaysia, USA, and other global locations.

  Strong experience in Global HR Operations, Payroll, Compensation & Benefits, HR Compliance, Employee Relations, and HR Policy Design.

  Strong knowledge of international HR practices and country-specific employment requirements.

  Experience managing external HR/payroll/benefits vendors.

  Strong HR analytics and reporting skills.

  Excellent stakeholder management and communication skills.

  Ability to work with senior leadership and manage sensitive/confidential HR matters.

  Strong problem-solving and decision-making abilities.

  Ensure timely and accurate payroll inputs, including new hires, exits, salary changes, bonuses, deductions, and benefits.

  Work closely with Finance and payroll partners to resolve payroll discrepancies.

  Support compensation reviews, salary benchmarking, increments, promotions, and variable compensation.

  Ensure payroll-related statutory and regulatory requirements are met.

  Ensure timely and accurate payroll inputs, including new hires, exits, salary changes, bonuses, deductions, and benefits.

  Work closely with Finance and payroll partners to resolve payroll discrepancies.

  Support compensation reviews, salary benchmarking, increments, promotions, and variable compensation.

  Ensure payroll-related statutory and regulatory requirements are met.

  Preferred Certifications

  SHRM-CP / SHRM-SCP

  HRCI - PHR/SPHR

  CIPD

  Global Compensation & Benefits certification

  11. Employee Relations

  Handle employee grievances, workplace concerns, disciplinary matters, and conflict resolution.

  Partner with managers to address performance and employee-relations issues.

  Conduct investigations when required and ensure appropriate documentation.

  Promote a positive, inclusive, and employee-focused work environment.

  12. Talent Acquisition Support

  Partner with Talent Acquisition teams on US hiring requirements.

  Support offer approvals, compensation benchmarking, background verification, onboarding, and joining formalities.

  Provide HR guidance on employment terms and compensation structures.

  Support workforce planning and headcount management.

  13. Performance Management

  Manage and coordinate the annual performance management cycle.

  Partner with managers on goal setting, performance reviews, promotions, and development plans.

  Support performance improvement processes where required.

  14. HRIS & Data Management

  Maintain accurate employee information in the HRIS.

  Ensure data integrity and timely completion of HR transactions.

  Generate HR reports and dashboards related to headcount, attrition, compensation, payroll, and other HR metrics.

  Maintain confidentiality and security of employee information.

  15. Global HR & Stakeholder Management

  Partner with India HR, Finance, Payroll, Talent Acquisition, Business Leaders, and other global HR teams.

  Support global HR initiatives and ensure alignment between US and India HR processes.

  Provide HR insights and recommendations to leadership.

  Drive continuous improvement across HR operations.

  Key HR Metrics

  Headcount and workforce movement

  Employee turnover and retention

  Time-to-hire and offer acceptance

  Payroll accuracy

  Benefits utilization

  Employee engagement

  Performance management completion

  HR process turnaround time

  Compliance and audit metrics

  and professional judgment.

  Preferred Experience

  Experience supporting US employees from an India-based/global HR team.

  Experience in technology/IT services or a fast-paced corporate environment.

  Exposure to global HR operations across multiple countries.

  Experience in HR policy design and implementation.

  Experience managing HR audits and compliance activities

  Working Conditions: Should be comfortable working in US business hours / overlapping US time zones, based on business requirements

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.