Manager, Human Resources Operation

About The Institution VisionFund Micro-Finance Institution S.C. is a micro-finance institution whose strategy is supported through the efficient implementation and delivery of HR programs and transactional HR services.

Job Summary The Manager, Human Resources Operation Division will support the successful implementation of Vision Fund Micro-Finance Institutions strategy by leading the efficient implementation and delivery of HR programs, and transactional HR services.

Key Responsibilities

• Implement the training and development strategy, policies, and programs.
• Promote the usage of self-service by redirecting employees to self-service providing options (e.g., Web forms, Portal, when these are available).
• Build the leadership capabilities required to lead the Company's transformation and become a business partner by providing effective talent advice.
• Implement the performance and succession management program and tools.
• Design and deliver learning & talent development programs.
• Escalates most complex queries and non-standard service requests to talent excellence in a timely manner.
• Have responsibility for implementing key process changes in partnership with the Manager Talent Excellence and Business Partnership unit.
• Develop course outline and content, objective and coordinate with external professional trainers on preparation of training activities.
• Ensure the effectiveness of training on productivity, behavioral, and organizational change by conducting post-training impact assessments.
• Manage training to enable employee development, unit and organization succession planning and future people skill requirements.
• Monitor compliance with HR programs
• Act as a first point of contact for the provision of employee and manager advice, guidance, and query resolution
• Significantly reduce the involvement of HR Excellence experts in administrative routines by completing administrative tasks and inquiries
• Focus on consistent service delivery and employee experience through the usage of a common set of tools
• Provide transactional processing to other HR and non-HR stakeholders
• Deliver day-to-day human resource activities, including; office administration, creation and maintenance of employee records, remuneration, benefits and pensions, market analysis, performance management, and specific aspects (primarily administrative) of the recruitment process
• Interfacing with other areas of the business to provide HR-related information and to ensure relevant HR management processes are completed, specifically payroll, performance management, and employee grading.
• Managing the employee experience
• Partnering with the business to align HR programs and processes to the business strategy

Generic Duties Of The Position

• Develop and implement the Division's plans and objectives.
• Develop, approve and monitor the Division's budgets.
• Identify human resources requirements of the Division and develop plan for meeting the requirements.
• Develop, implement and review relevant divisional policies and procedures.
• Review, approve and submit Divisional reports to relevant organs.
• Support the development of subordinates through periodic performance evaluations, coaching, mentoring, ongoing performance dialogue and feedback.
• Manage disciplinary concerns of the Division's staff.
• Represent the Division in internal and external relationships.
• Participate in group decision making process by forming part of different groups/committees.
• Performs other related duties as assigned by the supervisor

Required Qualifications

• Master's degree in Management, Accounting, Banking and Finance, Business Administration or related fields with Six (6) years of demonstrated experience out of which two (2) years in a managerial position.
• Bachelor's degree in Management, Accounting, Banking and Finance, Business Administration, Human Resources, Economics or related fields with Eight (8) years of demonstrated experience of which three (3) years in a managerial position.

Required Skills And Competencies

• Strategic Management
• Human resources Management
• Good communication and teamwork
• Ability to coordinate multiple tasks and work under pressure.
• Recruitment & Talent Acquisition
• Ability to multitask and prioritize effectively.
• Ability to plan and coordinate
• HR Policies & Compliance
• Confidentiality and accountability

How to Apply

Candidates who fulfil the above requirements can send the application letter, updated curriculum vitae with names and addresses of up to 3 references and non-returnable copies of credentials to VFE_[email protected].

Note: Only short-listed candidates will be contacted for subsequent assessment