Manager - IC - Zendesk Solution Architect

• Design and implement scalable and efficient Zendesk solutions for clients.

• Collaborate with cross-functional teams to identify business requirements and develop technical solutions.

• Develop and maintain high-quality code, adhering to industry standards and best practices.

• Troubleshoot and resolve complex technical issues related to Zendesk implementation.

• Provide technical guidance and support to junior team members.

• Stay updated with the latest trends and technologies in Zendesk solution architecture.

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