Manager IDAM

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE
Identity and Access Management Manager | MAF Global Solutions | Global Solutions UAE

ROLE SUMMARY
The Identity and Access Management Manager is responsible for developing and maintaining the organization's Identity Access Management (IAM) and Privilege Access Management (PAM) strategy, roadmap, and implementation plan, aligning it with business objectives and security best practices. This includes defining the future state of identity and access management and planning for its evolution.

ROLE PROFILE

• IAM & PAM Strategy: Develop, implement, and enforce secure IAM/PAM policies, procedures, and controls aligned with least privilege and business requirements.
• Identity Lifecycle Management: Manage end-to-end user and privileged identity lifecycle, including onboarding, provisioning, access changes, certifications, and offboarding.
• Access Governance & Authentication: Implement and manage RBAC/ABAC, MFA, SSO, federation, access reviews, and strong authentication/authorization mechanisms.
• Privileged Access Management: Oversee credential vaulting and rotation, privileged session monitoring/recording, JIT access, and break-glass/emergency access procedures.
• IAM Operations & Security: Monitor IAM/PAM environments, investigate anomalies and incidents, remediate vulnerabilities, and lead identity-related incident response activities.
• Technology & Automation: Design and operate enterprise IAM/IGA/PAM solutions such as SailPoint, CyberArk, and Delinea, with automation using workflows, PowerShell, or Python.
• Compliance, Risk & Reporting: Ensure alignment with NIST, ISO 27001, CIS Controls, GDPR, SOC 2, and audit requirements; establish KPIs, metrics, logging, and reporting.
• Leadership & Continuous Improvement: Lead IAM initiatives, vendors/MSPs, training, and stakeholder collaboration while continuously improving IAM capabilities, security, automation, and SLA performance.

REQUIREMENTS

• Leadership & Communication: Excellent leadership, interpersonal, teamwork, and communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Analytical & Problem-Solving: Strong analytical, problem-solving, organizational, and time-management capabilities.
• Proactive & Collaborative: Self-motivated, proactive, action-oriented, deadline-driven, and effective in collaborative team environments.
• Professional Experience: 8+ years of experience working with multiple IAM solutions in large organizations, including 5+ years of hands-on global IDAM platform management.
• Technical Delivery Experience: Proven experience managing IAM deployments, changes, and environments across Dev, Pre-Prod, Prod, SIT, and UAT, including testing and release processes.
• Education & Certifications: Bachelor’s/Master’s degree in Computer Science, Engineering, Technology, or equivalent; preferred certifications include CIAM, CISM, CISSP, and ITIL.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.