Manager - Incentive Compensation Administration

Key Skills: Sales Incentives, Administration, SQL, Problem Solving, Python, Excel, Compensation, Operations, Incentive Summary, Data Analytics, Pharmaceutical, ETL, VBA, Incentives

Roles and Responsibilities:

• Manage end-to-end administration of field sales incentive compensation plans, including data validation, eligibility, crediting, calculations, payment preparation, reconciliations, and post-payment review.
• Lead, coach, and develop incentive compensation professionals while allocating work, reviewing deliverables, and managing service-level expectations.
• Investigate payout variances, data-quality issues, exceptions, and field inquiries; determine corrective actions and escalate material risks.
• Coordinate new plan implementations, annual compensation cycles, field realignments, product launches, mid-cycle changes, and platform enhancements.
• Maintain operational controls, audit-ready records, process documentation, quality checks, and governance standards while driving process improvements and automation.

Skills Required:

• 6 - 9 years of experience in incentive compensation administration, sales operations, compensation operations, commercial operations, finance operations, or analytics, including experience leading projects or junior team members.
• Hands-on experience administering sales incentive or incentive compensation programs, including plan rules, eligibility, crediting, calculation validation, payment processing, and reconciliations.
• Strong proficiency in Microsoft Excel and VBA for compensation analysis, validation, reporting, and operational automation.
• Working knowledge of SQL and Python for data analysis, issue investigation, reporting, and process improvement.
• Demonstrated problem-solving and administration skills in a deadline-driven compensation or commercial operations environment.

Good to Have:

• Experience with operations, ETL, pharmaceutical or healthcare environments, data analytics, incentives, and incentive summary reporting.

Education: Bachelor's degree in a relevant discipline or equivalent professional experience.