Manager - Infrastructure Servers, Storage & Cloud

Lead - Server, Virtualization & Cloud Infrastructure

Purpose of Role:

Lead & own the complete lifecycle management for physical servers, virtualization (VMware & KVM), cloud (AWS), storage (HPE SAN/MSA), backup, and monitoring platforms supporting the IT Operations infrastructure. Drive strategy, modernization and vendor partnerships.

Key Responsibilities:

Infrastructure ownership design, deploy, operate, and optimize HPE Synergy / Blade Servers / SAN switches, HPE MSA storage, VMware & KVM virtualization, AWS cloud infrastructure, backup systems, Zabbix monitoring, rack servers.

Operations management full server, storage, virtualization & cloud operations, incident and problem management, SLA oversight.

Lifecycle management hardware & firmware lifecycle planning, OS and VMware lifecycle, storage expiration tracking, planning refresh/upgrade programs.

Security & compliance server hardening, patch management, vulnerability/PT remediation, audit support.

Capacity planning forecast compute & storage growth, cloud resource planning, virtualization capacity optimization.

Business continuity & DR DR planning & testing, backup governance & restore validation, BC metrics reporting.

Vendor management maintain OEM partnerships (HPE [hardware], VMware [virtualization], AWS [cloud], third party support), coordinate AMC/support contracts, manage escalations.

Strategy & roadmap define technology roadmap, modernization initiatives, automation, infrastructure optimization, cost control.

Team leadership mentor, train & manage team of server engineers, performance reviews, align tasks to business requirements.

Required Experience & Skills:

6-12 years in enterprise server infrastructure, virtualization & cloud administration, with 3-5 years in a leadership or senior L3 role.

Proven track record with HPE Synergy/Blade, VMware vSphere (VCP), KVM, AWS (VPC, IAM, EC2), SAN technologies (HPE MSA/SAN), backup systems and Zabbix monitoring.

Expertise in lifecycle planning, capacity forecasting, and asset management.

Strong security skills: Windows/Linux hardening, patch mgmt workflows, vulnerability remediation, audit support.

Excellent vendor relationship mgmt with HPE, VMware, AWS; experience negotiating AMC contracts.

Leadership: ability to lead 5-10 engineers, manage projects, stakeholder communication and technology implementation.

Preferred Certifications & Qualifications:

VMware VCP (mandatory)

AWS Certified (Associate)

HPE Infrastructure certifications

Microsoft Certified: Windows Server

Red Hat Certified Engineer/Administrator

ITIL Foundation

Competencies:

Strategic thinking and planning

Team leadership and mentorship

Excellent communication skills

Vendor and stakeholder management

Reporting Relationships:

Reports to Head of IT Operations; leads Server & Cloud Infrastructure team.