Manager, Instock Managers, Global Retail Import

Description Amazon's Global Direct Imports team is seeking an experienced Instock Manager who independently owns end-to-end supply chain performance—from manufacturer through fulfillment center availability—for a high-growth, strategically critical import program. This role requires translating complex data analysis into actionable insights that drive category-level decisions, while developing and executing inventory management strategies that optimize customer experience, sales, and margin across multiple vendors and geographies.

Direct Imports is a strategic initiative with long-term business impact and triple-digit YoY growth. The successful candidate will operate with a high degree of independence in an ambiguous, fast-paced environment, partnering cross-functionally with Operations, Global Logistics, Supply Chain Technology, Retail, and Finance teams—as well as external vendors—to identify, prioritize, and deliver supply chain improvements. The scope includes Hardlines and/or Consumables categories across emerging marketplaces.

This individual demonstrates strong business judgment, anticipates trade-offs, and influences vendor operational performance while managing multiple concurrent projects. They bring deep analytical acumen, translate operational strategy into day-to-day decisions, and confidently present data-backed recommendations to senior leadership. They thrive in ambiguity, exercise sound judgment when new data emerges, and quickly course-correct to deliver results.

The ideal candidate builds scalable solutions, adapts frameworks to solve problems in unique ways, and drives continuous improvement across the import supply chain. They serve as a key point of contact between Retail, supply chain, and vendors—educating partners on operational requirements and influencing performance outcomes through data and relationship management.

This position is based in Amazon's Mexico City office.

About The Hiring Group The International Expansions team launches new Amazon marketplaces around the world. Our Global Retail Imports program works with top vendors through direct imports for emerging countries. The team is based in Mexico and Seattle, working closely with stakeholder teams in Australia, Mexico, Canada, Singapore, United Arab Emirates, and the US.

Key job responsibilities

Own the end-to-end instock function including forecasting, ordering, capacity management, instock rates, and unhealthy inventory management—independently identifying top-priority actions and driving resolution across teams.

Develop and implement import ordering strategies that optimize the domestic/import sourcing mix, translating data analysis into actionable category-level recommendations.

Drive buying automation and system enhancements in partnership with technical and product teams, defining requirements, managing prioritization, and overseeing implementation of scalable solutions.

Lead supply chain optimization and defect reduction initiatives cross-functionally with operations teams, identifying root causes and delivering measurable improvements.

Own, monitor, and analyze key performance indicators (vendor import share, out-of-stock rates, vendor lead time, fill rate, unhealthy inventory, forecast accuracy), providing insights that influence broader business decisions and presenting findings to senior leadership.

Lead a team of high performing Instock Managers.

About The Team Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience
• Experience in influencing senior leadership through data driven insights
• Bachelor's degree
• Speak, write, and read fluently in English, and have the ability to take direction in English
• 5+ years of demonstrated ability to think commercially and work closely with commercial stakeholders

Preferred Qualifications

• Knowledge of the principles of statistical inventory control
• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

• Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A10442885