Manager, Internal Communications - Merchandising

Position Purpose:
At The Home Depot, our Internal Communications team works closely with senior leadership to ensure that associates in our stores, supply chain and support centers are informed and engaged.

The ideal candidate is a skilled communicator with a high level of motivation and experience working with dynamic teams and developing and executing communication strategies, campaigns and messages across various channels. The individual should have at least 5-7 years of experience in communications, public relations or similar fields.

Major Tasks, Responsibilities and Key Accountabilities:

Communications Support: 65%

As a partner to the business, this individual proactively identifies communications needs and support, developing communications strategies, plans, messaging and storytelling. They will work closely with partners across the business to ensure alignment of communication strategy, development, planning and execution. The individual will also monitor the effectiveness of communications and messages to identify issues and recommend solutions.

Strategic Business Partnership & Relationship Management: 20%

This individual will gain an in-depth knowledge of the business they support, developing clear and concise messages that can effectively convey the business objectives to a range of internal audiences. The position works closely with the business's senior leadership to create internal communication strategies, programs and campaigns.

Change Management & High Impact Communications: 15%

As needs arise, this role is responsible for supporting high-impact communications, including major announcements and crisis response. This individual will also be responsible for leading, developing and executing support strategies for change management initiatives, including developing communications, monitoring ongoing feedback and refining support.

Minimum Qualifications

• • Must be 18 years of age or older.
  • Must pass a background check.
  • Must pass a pre-employment test, if applicable.

Education Required

• • The knowledge, skills and abilities typically acquired through completing a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience

• • 5 – 7

Preferred Qualifications

• • Exceptional communication and interpersonal skills.
  • Background in communications, public relations or like fields.
  • Experience working with Quorum, Viva Engage, Teams or other communication tools.
  • Experience working in retail or Merchandising.
  • Bachelor’s degree in communications, public relations, English or related concentrations.
  • Proficiency in AP style of writing.

Nature and Scope

• • Reports to the Senior Manager, Internal Communications.
  • This position has no direct reports.

Physical Job Requirements

• • Most of the time is spent sitting in a comfortable position, and there is frequent opportunity to move about. Rarely, there may be a need to move or lift light articles.