Manager, Investigations - Banking Services

Manager, Investigations - Banking Services

Remote / Hybrid (Toronto)

Are you a recognized leader, known for your sound judgment, rigor, and ability to guide professionals through the analysis of complex cases?

Our client, a major player in the Canadian banking industry, is seeking an Investigations and Dispute Resolution Manager to lead a team of professionals responsible for assessing complex situations, objectively analyzing facts, and contributing to fair, well-founded resolutions.

In this strategic leadership role, you will ensure the quality of your team's work, foster talent development, and contribute to the continuous improvement of the organization's practices and processes.

Do you have the profile we're looking for?

Significant experience in investigations, complex case analysis, risk management, compliance, or dispute resolution.

Strong knowledge of banking and investment products and services, as well as the practices, regulatory frameworks, and challenges of the financial services industry.

Experience managing teams of professionals, strong leadership, coaching, analytical, and decision-making skills.

A legal background is considered a strong asset.

This is a unique opportunity to leverage your financial services expertise in a high-impact role where fairness, judgment, and leadership are at the core of every decision.

The compensation package and benefits are highly competitive, and the position may be performed in a hybrid work arrangement from downtown Toronto or potentially fully remote.

ARE YOU INTERESTED IN THIS CHALLENGE? We look forward to meeting you!

Please send your application as soon as possible to [email protected], quoting reference number  26-0311P.

If you would like to discuss this opportunity in greater detail before submitting your résumé, our team will be pleased to provide you with further information.

Me Freddy Bui

Me Jacinthe Landry

Catherine De Guire

Josée Lapierre

514.395.1115

We thank all candidates for their interest in this position. However, only candidates selected for an interview will be contacted.

We recognize the value of diversity and subscribe to the principles of employment equity.

Professional coaching services are available at an additional cost.

CNESST - Licence number: AP-2000442