Manager – IT

Key Responsibilities:

• Manage, configure, maintain, and upgrade networks, servers, and IT infrastructure.
• Administer LAN, WAN, VPN, VLAN, Mikro Tik routers, load balancing, auto-failover, and CCTV systems.
• Manage Microsoft Dynamics 365 ERP for back-office operations and resolve nationwide POS and IT-related issues.
• Administer Windows Servers, Azure Active Directory, Google Workspace (G-Suite), DNS, and DHCP.
• Maintain database systems, including SQL, MySQL, and Oracle, along with data backup and recovery.
• Provide technical support to head office and outlets, troubleshooting complex IT and inventory-related issues.
• Maintain ZKTeco biometric attendance and access control systems.
• Implement IT security policies, system upgrades, and best practices.
• Manage IT assets, procure hardware and equipment, and coordinate with vendors and the Finance Department regarding payments.
• Oversee IT projects, identify system improvements, and ensure timely implementation.

Requirements:

• Bachelor’s or Master’s degree in IT, Computer Science, or a related field.
• 5–7 years of relevant professional experience.
• Strong knowledge of networking, server management, databases, IT security, ERP systems, and Microsoft Office.
• Hands-on experience with MikroTik, Microsoft Dynamics 365, Windows Server administration, and network infrastructure will be preferred.
• Excellent communication, analytical, decision-making, planning, and team management skills.

Work Location: In person