A
Aspire & Succeed HR
Manager – Knowledge Center & Customer Experience
Skills
AI
1 month ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
23 September 2026
What they need
- Own and manage a large MNC Knowledge Center in Mumbai as a premium customer-facing experience, engagement and thought-leadership platform for Light & Sustainable Construction
- The role will design visitor journeys, engage architects, consultants, developers, builders, contractors, academia and industry stakeholders, and collaborate with Sales, Marketing, Business Units and Technical teams for customer engagements, workshops, solution showcases and launches
- The incumbent will also manage experience-center operations, visitor feedback, digital and AI-enabled experiences, facility readiness, governance and safety, while creating business engagement opportunities and strengthening ecosystem relationships, advocacy and thought leadership
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